DMLO CPAs

Critical Listening

Oct 10, 2024on

Our business was a long time client of DMLO but 5 digit mistakes turned into 6 digit mistakes and DMLO would not stand behind their client or even stand by their own word. Be careful where you put your trust, they'll abandon you in an instant. So glad we've finally moved on, wish we had done it sooner.

Jill Ort

Nov 14, 2023on

Nate Littles at DMLO provides outstanding customer service. His responsiveness, attention to detail, and willingness to address my inquiries with clarity and expertise truly set him apart. I appreciate his commitment to ensuring a positive and efficient experience.

Jack Ball

Nov 7, 2023on

We left this firm after an unsatisfactory experience. No interaction or advice, and no response to questions. I do not recommend for personal tax preparation.

Mitchell Wessel

Nov 7, 2023on

Matt Harper with DMLO knows his stuff and has been a pleasure to work with!

Andrew Doan

Oct 5, 2023on

Matt Harper and the crew at DMLO know their stuff when it comes to taxes. They have personally helped the clients I have referred to them and I have only received positive feedback. If you are a business owner or have any complex tax situation, I recommend you reach out to Matt Harper at DMLO.

John Morris

Nov 19, 2022on

We've relied on the same office in New Albany for 20 years or more, initially Melhiser Endres Tucker, then Rodefer Moss. Recently, when DMLO acquired this office, things changed. Last year we received substandard service. We submitted our information well in advance of the deadline, but were kept in the dark on status all the way up to April 15, when we were informed that DMLO would file an extension. That was a first in 20 years. I think they basically lost control of their business, maybe accepted too many customers and then were scrambling to get it all done. I was willing to give them another shot this year, but they sent me a letter asking me to accept the outsourcing of my return to other parties (potentially outside the U.S.) and to consent to nearly doubling our fee. Why on earth would I reward them with continued business at a higher rate? I get the feeling that their leadership is not aware of the service that's being provided at the New Albany office and that a long time customer is being forced to walk away.

Ben Schaffer

Nov 7, 2021on

Service is nothing short of amazing. Fast response time to any question that I might have. I cant imagine anyone doing a better job than Jeff Calderon and his staff at DMLO. Positive Responsiveness, Quality, Professionalism, Value

Barker Price

Nov 7, 2021on

DMLO is a very thoughtful, focused CPA firm. Very responsive. Nice people too. Positive Responsiveness, Quality, Professionalism

Lori Prewitt

Nov 7, 2021on

I have been a long term business and personal client of DMLO, and am very impressed with their attention to detail and assistance with my tax filings, and general business questions. Excellent job! Positive Responsiveness, Quality, Professionalism

Gary Russell

Nov 7, 2021on

Excellent firm and very professional. Highly recommend! Positive Professionalism

Vicky myers

Nov 7, 2021on

DMLO is always there when I need their professional advise. I am a owner of a business across multiple states. DMLO is responsive and offers amazing service. Positive Responsiveness, Quality, Professionalism, Value