Smart Tax

shataya Robinson

Apr 3, 2024on

Love Mr Travis, goes above and beyond hard worker

Lynda Mitchell

Nov 7, 2023on

Pleasant with professional presentation

Walter Parker

Jan 18, 2023on

I've been a customer for 15+ years. Very satisfied with the quality of service here.

Rebe Max

Nov 7, 2020on

Positive Responsiveness, Quality, Professionalism

Hannah Salai

Jan 18, 2020on

I came here April 2019 to get my taxes done. I found this office via Google and chose this place because the reviews said the services were reasonably priced. I went in for my appointment with a younger female accountant and things went mostly smooth. She had a few questions which were deferred to Mr. Travis. He assured me that, after everything, I would be receiving a decent refund. The state eventually said that I would not be getting a refund at all. Mr Travis, however, remained adamant that I should have gotten a refund and did not admit any mistake on his part. For months I went back and forth with Mr. Travis. I was told the state would reach out to me, which they never did. I had to get in touch with them several times throughout the process and they routinely told me Mr. Travis' interpretation was wrong. Every time I reached out to Mr. Travis he would tell me that he'd look into it. Sometimes it was difficult to get a response from him and I would have to send multiple messages and wait a while to hear back. The last request I made for an update was never even followed up on. Eventually, I had had enough and paid the small amount that I owed to the state. While I was not bothered by the money I owed, I was disappointed and frustrated throughout the entire process by Mr. Travis' unwillingness to admit he had made a mistake and the sheer length of time that it took for something that should have been fairly simple. I went to a tax professional for a reason, but when you can't trust the advice of the expert it leaves a bad taste in your mouth. While his services were reasonably priced, I would not recommend going to him.

Latoria Ohannon

Nov 7, 2019on

Very reliable and sufficient. Great Atmosphere!!!!!

Ghetodreamer

Nov 7, 2019on

Great place to get taxes done.

M S

Nov 7, 2019on

Very quick, knowledgeable and professional.

Jeff Brooks

May 11, 2019on

Mr. Travis was exceptionally accommodating. I called with some pressing business tax questions and he invited me to come in on the spot. He answered all my questions and basically gave me a tax education. He was professional courteous and very affordable. He earned my trust and I will be using his services for now on.