Safe tax

Stacy Walsh

May 6, 2024on

I been filing with safe tax since 2016 and never again. The store manager has been harassing my niece and told her to come to this location to fight. How unprofessional imagined inviting someone to your job to fight. Please be careful filing taxes here

Ramona’s Beauty

Apr 30, 2024on

I went to the Pinehill location to get my taxes done which was 2022 and 2023. I received my 2023 but did not receive my 2022 somehow they told me that it got sent to a different account I have reached out to them multiple times to get this fixed. No one to reach back to me. I spoke with corporate. They basically was giving me the runaround and was extremely rude and very unprofessional, they told me I have to sue them to get my money back I’m just trying to figure out how to go about getting my tax refund the owner who is Shanika threaten me, said that I could not be touched all because they made a mistake on their end with my account. I’ve been went to the police and was trying to make a report and reached out to them. They said due to me going to the police. They were no longer be working with me and that I will have to sue them to get my money.

Takeyla Mahan

Feb 7, 2024on

Been with them for 4 years and never a disappointment, love it !! Great customer service , they get you right ! 🤞🏼

Moesha Shetia

Nov 7, 2023on

Dyah has been a pleasure to work with. Very professional and pleasant.

Ashley Holman

Nov 7, 2023on

I have done my 2021 and 2022 tax returns with Dyah. She is so very responsive and helpful and professional. I wont get my taxes done by any one else!

Racquel Ware

Nov 7, 2023on

I’ve been filing with Jeffery for the past two years. He’s always courteous and professional.

Toya W

Nov 7, 2023on

2nd time filing with Dyah and she’s amazing! She definitely knows her stuff and for the 2nd time got me a bigger refund than anyone else has!!

Madass Hoe

Nov 7, 2023on

Never again will file with these people! They unprofessional and you dont never get your money because they always trying to put anything on your tax return since they Fees OVER $1200! RUN BECAUSE YOU NEVER GET YOUR MONEY!! BEWARE! YOUVE BEEN WARNED

Chyna Smith

Nov 7, 2023on

Second year filling with Safe Tax. Excellent service!

Amber Mowen

Feb 2, 2023on

This is my 2nd year working with Dyah and she’s been amazing. She always communicates throughout the process and answers any questions right away. I will definitely continue coming back to her and recommend her to anyone.

Tracy Robinson

Jan 9, 2023on

I come back year after year to Safe Tax Pine Hills. The past couple years I’ve been filing my return with Dyah. She is always so helpful and professional with her services! I tell all my family and friends to go file with them! Highly recommend them for a maximized tax return. They always get me back good returns!

Kidd

Jan 26, 2022on

Warning to anyone looking yo get their taxes done but don’t know where to go. Two words, STAY AWAY!!!!!! Especially from this location being ran by Paul Ellis. I been getting my taxes done with them for about 3 years. I recently got audited by the IRS so I reached out to Paul (who filed my taxes) to figure out how to get this issue resolved (since I do pay them for the Audi Protection Program). Once I told him that I was being audited he told me he would get back with me at a later time so we can better resolve the issue. This was January of 2021. After dodging numerous calls and text messages for 6 months, i then went to their corporate office in downtown Orlando hoping to get answers and some kind of resolution for the predicament that I was facing. Thinking I was going to get it resolved since I decided to go over Paul, they kept directing me back to him saying he was the only one that could help me and that they would notify him that I’m trying to get in contact with him (which they did but I no longer wanted to deal with someone who been avoiding me for half the year). But once Paul and I spoke on the phone, he again continued to give me the run around and confessed he did not know how to go about resolving my audit issue. To sum up my story, go somewhere else to get your taxes done. Paul Ellis is a clown and a joke and I hope Safe Tax does see this review so they know that people are better off doing their own taxes than to put their trust into this thieving fake “tax advisor”