Frontier Financial Group, Inc.

GWENDOLYN White

May 16, 2021on

Tyrone was great, I was late for my appointment by two hours and I still didn't have to wait long. I have been coming to him for over 10 years, so he must be doing a lot of things right!

mike lapuglia

Mar 22, 2019on

been using tyrone for 15 years ...he is the best

Julia Evans

Apr 16, 2016on

I am very disappointed in the way my taxes were handled by Tyrone. He came recommended to us, but unfortunately we found no reason for this endorsement. Important information was entered incorrectly on our tax forms. I called twice the next day to try and get in touch with Tyrone so that we could fix the error in time to file by the deadline. I left two messages (one with the front desk and one with Deborah, both who are very sweet), but I never received a call back. Being desperate to file by the deadline, I submitted my taxes using online software this morning. I called Frontier again this afternoon to explain what happened, and Deborah agreed to a refund. Hours later, after business hours, I received a call from Tyrone, who did not acknowledge that an incorrect name and social security number on the forms was a problem for filing. He refused the refund. His phone manner was aggressive and made me uncomfortable, not business-like at all. I would say the problem is that he was not motivated to fix this situation until he was asked for a refund. Very, very disappointed that we lost so much money for nothing in this deal.

ymosha1

Mar 17, 2016on

Awesome Tax preparer, Tyrone is efficient and timely. Very knowledgeable. I move out of state and he still handle my tax. I trust him and it is proven in the work he does.