Accounting Resources & Tax Services

3.8(16 reviews)Colorado Springs, Colorado
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°

Services

Accessibility

Business Hours

Monday
9:30 am–4 pm
Tuesday
9:30 am–4 pm
Wednesday
9:30 am–4 pm
Thursday
9:30 am–4 pm
Friday
9:30 am–3 pm
Saturday
Closed
Sunday
Closed

Find Us on Google Maps

1424 N Hancock Ave #5w, Colorado Springs, CO 80903, United States

Customer Reviews

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Reviews

3.8(16 reviews)
Katrina De Romana
Mar 15, 2021on
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I don't know where to start. Tracy has been my accountant for several years. I found out that both our businesses in 2017 weren''t filed and she didn't file for another business in 2019. There are major depreciation errors accounted for illegally and other errors too numerous to list. My new accountant says that to clean up all of the previous years errors, that it is going to take weeks to fix. All of our late returns are now at risk for examination by the IRS AND we have to pay for the correction. I relied on her as a professional and she was even kind of a friend, but she let us down for years. Now I know that. I have never left a negative review anywhere. I am suffering the consequences of her poor work and others should know this.

laraine shaffer
Nov 7, 2020on
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Nicholas Ruiz
Nov 7, 2020on
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Chris Gosnell
Nov 7, 2019on
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Tracy is amazing and so wonderfully smart, talented and knows her stuff in taxes, accounting and even tax law!

Presly
Nov 7, 2018on
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Heather Belveal
Jun 13, 2018on
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I wish that it was possible to give zero stars. This is honestly the worst experience that I have ever had with a business. If you value your time and money DO NOT let Tracy file your taxes! I sincerely believe that Tracy should be shut down. She filed my taxes incorrectly 2 years ago and when I went to her for help she lied, blammed the error on me, and then proceeded to ignore me for over a week. She ultimately filed an amended return without telling me that's what should be done, or asking if I was okay with her doing so. She then essentially held my 2016 tax booklet hostage and demanded I pay her another $50 for the amended return that I never wanted before she would return my own tax information to me. To make matters even worse the amended return was also completely incorrect. I ended up going to a different office that was immediately able to tell that Tracy made a number of errors on both the original return as well as the amended return. During this whole ordeal Tracy was unprofessional, rude, and extremely incompetent.

Shawn Fox
Mar 21, 2018on
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Tracy had been my tax lady, since 2011. She has always been very professional. Her staff has always been friendly and helpful. I will continue using her. The office has a nice vibe as well

Breana Demmert
Mar 8, 2018on
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My family has been using this tax service since 2013. My husband and i got married and went from getting nice tax returns doing them ourselves to owing a lot of money. We came here and Tracy not only helped us drive that amount down she gave us advice to avoid owing so much....today we walked away getting money back again! Thank you Tracy!

Michaele Posey
Mar 8, 2018on
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Tracy has done my taxes for close to a decade. She has always handled things timely and efficiently. The only time we ever had an issue with the IRS, Tracy was a liaison on our behalf and settled the issue quickly and painlessly. I would recommend her and do often, without hesitation.

Jamie White
Nov 7, 2017on
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I have been using Tracey for 7 years now. Ive never had an issues with her. Shes always been amazing and gets us in right away. I would highly recommend her!!!

Sarah Delos Reyes
Nov 7, 2017on
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This should actually be zero stars. It took them several months to get direct deposit set up and they repeatedly have missed payroll. About 1/3 time. I never know if funds will actually be deposited on pay dates or not. Avoid at all costs.

Aaron Schick
Oct 14, 2017on
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Tracy is by far and away the best tax person I have ever met. She is personal and conveys tax information in a very easy going social way. She does taxes and often can e file it in 30 to 45 mins. She is extremely smart and files thousands of returns a year, even so she has a knack for remembering details from years ago. Tracy also has a gift for good advice, ask her about business ideas or how to manage your tax situation better over multiple years and Tracy will give an honest educated opinion. I have referred friends to her in the past and they have never had an issue, these 1 star reviews are by far and away the minority compared to the thousands of very happy customers that Love Tracy just like me. Thank you Tracy for all you do for our great city!

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