CheckRight NW

Joey Randazzo

Jul 17, 2024on

Update on this review as I originally gave it 2 stars and have moved it down to 1 star. See the bottom for update: Our original bookkeeper sold her book to CheckRight NW, who then managed our account for about 5-6 months. During that time, they erroneously charged one of our clients nearly $1,000 to which our client notified us of the charge (embarrassing for our business). They sent us information about credit card charges related to another one of their clients during the monthly reconciliation, not our business (leading to an extreme lack of trust in the accuracy of our books). These are just 2 issues during the partnership, among many. As a business owner, issues occur. I understand that. The most disappointing part was that they hand-waived the errors with excuses and basically as not being a big deal, never owning their mistakes. UPDATE: We just uncovered that they overstated our revenue by $15,000 last month due to an extremely basic QuickBooks error that shows a lack of understanding in QuickBooks. We brought this up to them and Jon, the owner, told me to drive into his office to talk about it. I'm based about a 45-60 minute drive to his office so responded over a week ago that I couldn't make that option work but could do a phone call as I've already spent a dozen hours or so reviewing and cleaning up their errors. I haven't heard back.

joy evans

May 24, 2024on

The worst customer service ever, put me off and refused to return calls, login site is not user friendly. If your company users this company, I am sorry!

Brenda Schuh

Dec 27, 2023on

First I have been in business for around 28 years ….last year I escaped Paychex as I was trapped for too many years and I was rescued by Jon and his amazing team for all my payroll needs. I have had hiccups with Oregon state misreporting their 28 different state taxes and sending me noticed (which is sooo the state of Oregon) and quickly Jon and his team corrected the state’s problems. My favorite person is Dusti and she is a gem and such a cheerleader for me and my company. I feel that they want to see small businesses succeed. I feel like I am their only client with the way they respond so quickly and they speak to me as if I am their best client too. Do yourself a favor and choose local and let Jon and his team take care of all your payroll needs!!!

Derrik Hakes

Feb 1, 2023on

I absolutely love working with CheckRight NW! They are always available to help when needed and they are a pleasure to deal with. Thanks for making things so easy and efficient :)

Alicia Moon Dahlen

Nov 7, 2022on

I am so thankful for Jon and his team at CheckRight NW. His patience, guidance and expertise is unsurpassed.

Scott Knight

Mar 23, 2022on

I appreciate the service I get here a ton! They really help me organize my business and make sure I'm on top of everything. They take a huge burden off my shoulders knowing that my financials are in order so I can focus on growing my business. I'd recommend CheckRight NW to anyone!

Laurie Dyer

Nov 7, 2021on

Jon at CheckRight NW is such a handsome good boy. Not my favorite son but 4th place isnt bad. Love Mom!

Jeffrey Rawlins

Nov 7, 2021on

The absolute best. I never worry about payroll being done and being accurate. Dusti is so great to work with. I highly recommend.

Nate Nead

Nov 7, 2021on

Great, personalized service. Great attention to detail.