Accounting Outside the Box LLC

Jessica Malaska

Sep 11, 2024on

I dropped business taxes off to them in March. 3 months and $1000 dollars later, I’m starting completely over from scratch. I constantly asked for updates and pricing updates and was told numerous times that they can’t give me that, it’s not their policy. I also offered numerous times to come pick up my items, and sort whatever was taking so long, and then days later it was magically done by them, only for me to show up with a pile of receipts that they didn’t even do, so it wasn’t done. After asking numerous times, and refusing to pay the final invoice UNTIL I could actually see the work (again, they have had my items for 3 months at this point and I had seen absolutely nothing that they had done) they started sending me emails saying that they will only accept cash payments and it seemed like I didn’t trust their skills and that I didn’t want to pay my bill. Obviously, I don’t trust your skills when Iv waited 3 months and you can’t even tell me how much longer it is going to take or how much more money it is going to cost. Apparently wanting to see what you’re paying for first, after waiting 3 months, and already paying one $500 invoice is unreasonable. They put random amounts for supplies in a spread sheet with no receipts, dates or even the stores they go to, so it’s useless. They supposedly set up quickbooks, but I can’t get on to it at all and neither can the new accountant. I emailed Kim TWO MONTHS ago asking about the random supply amounts and the quickbooks issue with NO RESPONSE. They also lost my W2 and copies of my kids birth certificates when I went to pick up my things. So again, 3 months of my time, and $1000 wasted for absolutely nothing. This was my first accounting experience, and I felt completely cheated and taken advantage of. I DO NOT RECOMMEND THESE PEOPLE TO ANYONE.

Sarah Robinson

Nov 7, 2023on

Professional, efficient, helpful, knowledgeable, pleasant, ....every interaction has been positive and left me very pleased. I highly recommend working with Accounting Outside the Box!

Mary Bennett

Nov 7, 2021on

Kim is a total professional. She was always responsive to all of my questions and concerns. She and her staff do an excellent job! Positive Professionalism

Sherry Foutz

Nov 7, 2021on

Kim & Account Outside the Box have handle my business for years. They are responsible, caring and have always provided me with quality work! Positive Responsiveness, Quality, Professionalism, Value

Debbie Reardon

Nov 7, 2021on

The most important thing about hiring an accountant or firm, in my opinion is 100% trust. And I have found that with Kim and her staff at Accounting Outside the Box. And being a small business owner myself, I need someone that is able to go through my records with a fine tooth comb to make sure Im not screwing it up, LOL! And THEY DO THIS. Over 6 years now, theyve saved me in taxes, help correct a huge 401K roll over mishap (and fixed it with the IRS). And always there to answer my (probable) silly questions. And with PPP and Covid? THANK YOU GUYS for being there and your help. You want a firm that doesnt care about you? These guys arent for you. You want an accounting firm that is on your side and you trust? Call Accounting Outside The Box. Positive Responsiveness, Quality, Professionalism, Value

Serena Brontide

Nov 7, 2021on

I wouldn’t go anywhere else! Positive Responsiveness, Professionalism, Value

Donnie Havens

Nov 7, 2021on

Professional, personable, and a very talented staff. AOB does a great job leading those who dont have (and dont care to have) tax knowledge thru the murky, ever changing tax environment. Kim and her staff stay up to date on these changes and can explain them so you understand. And they are quite funny to be accountants. As an IT guy, I value streamline process and the value add they provide. AOB has their process down, was simple and easy and mostly done from my phone. Thanks AOB for stepping up and taking a task off my plate that I have always dreaded and has never gone smoothly in the past. Rockstars!!

Bettina Altizer

May 5, 2021on

Kim and her crew were extremely professional, conscientious, trustworthy, and dedicated to providing the highest level of accounting services to my law firm. I trust Kim and her company completely with my most most sensitive accounting and financial business and need for advice on such matters. Her services are quite reasonable especially considering the high level of accounting service that Accounting Outside the Box provides. I highly recommend Kim and her company.

Jenn McKay

Apr 30, 2021on

Kim handles the taxes for my business and for my household. Finances are not my strong suit. Kim and her team are very patient with me, taking the time to explain every recommendation and tax related decision (sometimes multiple times). They are responsive to my questions and very friendly to work with. I enjoy our working relationship and plan to use her company indefinitely.

Eve Fishbein

Apr 29, 2021on

I have used kim since 2007! She is always available when I need her. She had help me though this last year for my business for the ppp. Get me grants and anything else to get my financials for my business. I respect her and her advice completely. She does not only do my business but also my personal finances. Kim and her stuff attends all the new tax laws every year, which I know I she’s going to get me as much back as possible. Thank you Kim and your fabulous accounting outside the box business 😘😘

Sean McCann

Apr 29, 2021on

Kim and her team was amazing. She helped me clear up some back taxes in such a timely manner and really helped relieved the really stressful process it is.i was never worried since she always took the time to answer questions and explain what was going on. With a added bonus of getting back more on my return than I thought I would. I highly recommend her team to anyone perfersonally or perfersonally.