Robinson Farmer Cox Associates - CPAs & Consultants

Jesi Owens

Nov 6, 2023on

They did my 2023 taxes and it was a poor experience. The actual accountant passed a lot of work to the assistant which created a game of telelphone as she was not prepared to handle landlord/property deduction issues. This created a lot of back-and-forth and delays. They ultimately did not file my taxes on time, told me there was no extra cost for that, then tried to gaslight when there was in fact a charge. They also misinformed me of their billing (and they are more expensive than any other accountant I've used to date). I felt overcharged, especially for the late filing, the multiple questions, etc. Be sure to document all your questions (and their answers!) early as well! I just got my first bill in the mail today (Nov 2023) and it didn't include any information on how to pay, where to send check, who to make it payable to, etc. It's a lot of extra work communicating with them than I'd sign up for again. I've already found different CPAs for next year and would not recommend using this firm if you have anything complicated.