MainStreet Tax & Accounting Services

Forgotten Angel

Oct 12, 2024on

Nothing but bad experiences with this place. I wasn't going to leave a review, but then one of your drivers nearly caused an accident when they cut us off in traffic without signaling. Bad business and horrible people.

Gabby Tervort

Mar 16, 2024on

Not only do we use Benson for our personal taxes but when we decided to start our own business the thought of taxes and paperwork was overwhelming for sure! Benson was beyond helpful in getting us set up and was great at helping my husband know the best way to keep his books, which programs to use for his accounting and how to keep everything organized and easy to handle! Benson made it so easy for us that we didn’t even have to stress gathering paperwork for my husbands business when it came time to do taxes. Him and my husband were able to login, see his books through the recommended programs and it was done so fast and so easy! NO STRESS AT ALL! Can not say thank you enough to benson! Love Main Street taxes!

Lloyd Putnam

Nov 7, 2022on

Lady that answers the phone is rude, Don’t call with questions or ask prices unless you want to be talked to rudely.

Jon Rea

Jul 19, 2021on

Update: The response to this review is utter nonsense and amounts to significantly more attention than they ever paid to our account when we regrettably did business with them. Original review: Plan on being ignored. Plan on receiving less-than-truthful explanations from receptionists (because they will be the only people you can reach) for their gross mismanagement of your accounts. Plan on paying extra fees for late filings. Plan on dealing with the IRS for years to come because of their failures. Plan on hiring a different agency to correct their errors.

Canaan abellan Pardo

Mar 16, 2021on

Sadly, I called them after 1 month to see where the process was. First, they went on a vacation, and second time I called, they were too busy with other taxes, and when I asked for more specific information, I was completely ignored. No an "excuse us for no calling" or " not doing any follow up", no apologies. Some more excuses were brought up than solutions, when they didn't know where my taxes were. I actually filed because I needed to have it done for 2018. I usually don't do reviews. But this scares heck out of me when I know I give personal information to this Tax prep office. It made me uneasy indeed. Please read all the reviews before a year ago.

Clay Gardner

Jan 5, 2021on

This has honestly been the hardest accounting firm I've ever worked with. I did my taxes with them 2 years ago and I'm still getting letters from the IRS saying I didn't file correctly. This last experience I had with them it took them 3 months to get a simple letter into the IRS. I called them every week for 3 months and they gave me the same response that "they would get it in." Each time I would ask when they are done to send me a simple confirmation email saying it was done. I never got that email or anything saying that they did it. I'm beyond bugged and annoyed that it took this long and I urge you never to use Main Street Tax and Accounting.

Megan Shields

Nov 7, 2019on

Worst service EVER. We were audited (on the one year they did our taxes) and every time we call they tell us to send them the letters and not take any other action because they’ll take care of it. Almost 6 months later and they’ve literally done nothing. We’ve called every day trying to get an accountant on the phone and we have yet to talk to someone. So, so unprofessional, unhelpful, and shady.

Josh Gruwell

Nov 7, 2019on

Dave does a great job!

Enialb Dornep

Nov 7, 2019on

Ive used them twice now for my tax return. React time Ive had to pay additional taxes, but this year, after paying the extra $2000+ I received a bill from the IRS for an additional $15+. They said they could fight it, but out would have additional cost of $50 for just a letter to the IRS. I paid them over $200 to avoid problems like this.

E D

Nov 7, 2019on

These guys have saved me tens of thousands of dollars over the years, and kept me out of tax trouble with the IRS. They’re extremely flexible and professional

Dave Carter

Apr 19, 2019on

I was solicited for this review, after being thanked for a review I didn't write. So, since I was asked, I'll give an honest review, and keep it short. The first few years MainStreet Tax handled our taxes went smoothly. Then we had a year where there was an error that cost us $4000. We followed up over the course of two years, but the error was not corrected. I reported the continued problem, and eventually, there was no reply to my emails. I went in person, and was promised a meeting which was a no-show, and left us waiting for an hour. The rescheduled meeting was promised, but never happened. We have given up on getting it resolved. We are now with a different CPA, and things are much better. I hope this review helps MainStreet Tax improve, and helps clients make a decision.

Nathan Hoffman

Nov 7, 2018on

I have Main Street take care of my personal, business, and payroll taxes. they do a good job and know their stuff!