Bluebonnet Taxperts LLC

RACHEL MATAS

Sep 19, 2024on

If I could give zero stars I would. She doesn’t return calls or emails once you’ve paid her. She claimed to have sent my amended return back in March. I finally got a hold of someone with the IRS today since she never would pick up the phone. I just found out she never sent it in. I see a few other similar reviews but it looks like she’s been deleting them. Shame on you Jeannie for treating people this way. Word of mouth will do wonders for you, hopefully in the way you deserve.

Lisa Anderson

Nov 7, 2022on

Such a lovely woman. Very knowledgeable. Great place.

Sydney Medrano

Aug 8, 2022on

Last year was great working with Taxperts but this year I cannot get an answer after I gave all the paperwork to her. I am concerned and upset that someone who I trusted to do my taxes won’t respond to me. I don’t have any clue what my next step is and I’m just praying I can file in time and get my paperwork back. It’s been several months since I’ve gotten a response.

Akshay Patel

Nov 7, 2021on

Great service Positive Responsiveness, Professionalism

Kitty Calamaco

Nov 7, 2021on

Great experience- Love the personal touch- Support local businesses Positive Professionalism

mariah aubrey

Nov 7, 2021on

Excellent service! Was very attentive and got me the most money back!!!! Definitely recommend this sweet soul to help you as well!!!! You wont regret it!!! Positive Responsiveness, Quality, Professionalism, Value

Brittany Taylor

Apr 27, 2021on

This is my second time filing with Bluebonnet Taxperts, and that speaks volume in itself. I'm leaving a 5 star review and heres why: I searched for weeks trying to find the right person or company to help me. I had read previous reviews about customers not being able to contact the person or they were unsatisified with response times. I took into account: that most reviews left are only negative ones, there could have been something personal going on like an emergency or they had children because they are people with lives just like the rest of us, it is a company and they do have work to do and may not have an assistant, etc. I originally went to Jeannie with a stack of papers, years of unfiled or misfiled taxes, in a crumply folder, terrifed and embarrased that I had let it get to this point. Unsure of what to expect, scared of the outcome, she worked her magic. She was incredibly welcoming, she talked to me like a family friend calming my worries of judgement and embarrasment, and she explained it so I could understand. She is certified through the IRS and knows how they operate to better serve her clients, the "Taxperts" in the business name is accurate. And to add, I have not had any communication issues. She responds when she is able, whether immediately or a day or two after, nothing that the previous comments indicated. She saved me so much money and I couldn't imagine filing anywhere else. If you are in search of a honest company that treats their clients like family and provides services that will exceed your expectations this is the one.

Marga Griffin

Feb 5, 2021on

I've had my taxes done by them for several years. They have them done in a timely manner. I would recommend them to all my friends.

Marc Sarsfield

Jan 27, 2021on

The absolute best place to get your taxes done. She was able to get me the most money for less then the other places. She even corrected my prior year that was done by another company! Most importantly she was extremely knowledgeable and took the time to answer any questions. Simply put Jeanie made us feel like we are important and not just another customer.