RBCE Inc.

Lance Maddoux

Mar 18, 2024on

Let me start this with saying, I like Mary Jo. I don't like the phone call I just had with her, but at the end of the day, I respect her no nonsense attitude. As a business owner, I understand we all have tough clients, deadlines, work and life events that we cannot control. Seriously Mary Jo, I get it! What I do not understand is when someone is reaching out for help, in my case a (second-time) amendment to a previous tax year, I have to pay like I am filing a new return??? Again, I understand that nobody works for free but this is the second time I'm reaching out to amend the same tax return. I have received advice from two other tax professionals about items that could have been addressed at the original time of filing, why not from you? When I just reached out, it greatly surprised me that I was told it was my responsibility to know of these deductions before signing off on my tax return as this is what I thought I was paying you, the tax professional for. This is not my area of expertise, I'm busy, I have issues at my company I have to deal with, my house caught on fire, yada yada, WE ALL HAVE ISSUES. I'm sure there will be some responses as to why this is my fault and that I'm being unreasonable. In my business, lack of communication and not properly setting expectations always results in a bad ending. I wish you well personally, Mary Jo, but I'm very disappointed in the way you have handled me in your business. Form 7202 people, ask her if she filed this for you in 2021, you have until April 15th of this year to file it for a Covid relief tax break, Good luck. It will only cost you the price of filing your ENTIRE tax return to make this amendment.

Richard Reed

Nov 7, 2022on

I know it’s COVID times but services have definitely dropped off. Poor communication, missed deadlines, didn’t show up for an appointment, tells you want you want to hear then doesn’t deliver. Hope things turn around but I have to move on. Update: The original owner is back and service is likely the same as it was for years.

Pristine Auto Detailing ATX

Nov 7, 2022on

Let me start by saying STAY AWAY!!!!! Been going here for years lately customers service was the worst I ever experienced extremely rude and disrespectful staff which have all been let go due to the owner loosing a ton of clients and now the owner has been extremely unreasonable and not able to providing the same customer service that sold me on when I started using this service. I dont do these but I don’t not like to play with my finances and want to save some business owners some HUGE headaches I am glad to be moving on!!!

Faith Thomas

Nov 7, 2021on

I wish I could give 0 stars. I can’t express how horrible our experience with Kristy has been. Stay far away. Negative Quality, Professionalism

better older

Nov 7, 2021on

Great attention to detail to ensure my taxes were handled properly. Helped me with difficult details for my business.

A. M. Stone

Nov 7, 2021on

Love Lisa! She is amazing and efficient. Will be using her for the future! Positive Responsiveness, Professionalism

Synthia

Apr 26, 2021on

I worked with Ben at this office to get my taxes done this year. As a *new* small business owner I was very nervous about my taxes. Ben handled everything with ease and was able to get them done quickly and efficiently. Highly recommend.

Meghan Moxley-Trees

Apr 24, 2021on

I’ve been going here for my taxes since 2019. I see Ben and he is very quick to get my taxes done. When I had to do an amendment, after I got another form, he worked diligently to get it taken care of. I highly recommend him for all your tax needs!

Chris Gilbreath

Mar 27, 2021on

My wife and I have used RBCE tax solutions for over twenty years now. We’ve never been disappointed in the services provided and they are super affordable. We like doing business with a local service as opposed to a franchise. There’s a friggin pandemic on and the last thing you want is some tax prep hassle. That’s why you should bring your business here. It gets done and it gets done right and it’s affordable.