Texas Tax Angels & Bookkeeping, LLC

DONNIE TAYLOR II

Mar 21, 2024on

Claim they couldn't get a hold of me though I have 2 personal emails, 2 cell numbers, home address that's local. And they closed my account with me over it....BEWARE OF THIS PLACE! Obviously flacky business and employees. Just saying.I'm also reporting them to the BBB.

Sabrina Cummings

Mar 22, 2023on

I been going to Tanya now for about 7-8 years even living out of state I keep going back for her services! I love her and the lady’s that help with communication back and forth! They know what they doing and I highly recommend the Texas Tax Angels 😊

Chris Hamm

Feb 7, 2022on

TL;DR: Business owners should avoid TTA unless you already know everything about bookkeeping, taxes, and you’re willing to lose $1000s each year. We’ve been clients of TTA for over 3 years, and given them many (MANY) chances to fix their systems, but when we finally decided to look for another firm to handle our business’ bookkeeping, payroll, and taxes, they promptly removed us from their system and refused to process our employees’ payroll anymore. Note that we only told them we were looking for another firm, giving them (another) opportunity to do things the right way. Here's a list of the issues over the past 3 years: - Every single year, our taxes have been late. Without fail. Even when we notified them 4 months early that we were looking to buy a house and we needed taxes done on time this year, they still took an extra 2 months - We’ve lost count of the amount of times payroll was late, which puts a massive strain on us as business owners to tell our employees that (once again) their paychecks would be late - They never processed employee bonuses the first time, promptly ignoring the note in the email we sent AND the space we created on a simple spreadsheet we filled out each time in the column labeled “bonuses” - Despite their promises when we became a client, we never received our quarterly or annual P&L statements, unless we asked for them (and then with a wait of over 6 weeks, our first home loan application was denied due to inactivity; in full disclosure, we were approved in less than 3 weeks from another loan office after the taxes were finally processed). - When the government approved the Employee Retention Credit, TTA advised us to re-do our 2020 taxes to be approved for the credit. This issue is still open, but may have cost us over $30,000, plus the home loan denial mentioned above. - A TTA rep constantly emailed and called us to log into our bank account, download all of our bank statements, log into a secure dropbox, and upload all of the statements there. The process was tedious, but it didn’t cause any major issues until we mentioned that another firm does this all directly from the bank, and then the TTA rep told us, “Oh we can do that, too.” After so many years of calls and emails that said WE were late. - We never received ANY advice on our bookkeeping or taxes, unless we asked first. - Whenever we brought up something that bothered us, or that we had questions about, they never seemed to ‘have time’ to sit down and explain things. Conversations were always rushed, handed off to an assistant, or replied with attitude. - As mentioned before, when we went in to ask if they could load all of our info onto a USB, they asked if we were leaving. We specifically said that we were looking for other options. They proceeded to promptly delete all of our accounts, resulting in our employees not getting paid. When confronted, they replied with, “Your demeanor implied that…” A professional business would never run off of implications and assumptions. We have no doubt that TTA handles individual clients well, but we would NOT recommend choosing them for your business accounts.

Chris Laviolette

Nov 7, 2021on

They are very knowledgeable and very helpful

Bonita Tx

Nov 7, 2021on

They did a wonderful job. Positive Responsiveness, Quality, Professionalism, Value

Abby Rodriguez

Jul 13, 2020on

Tanya and ALL of her Team ALWAYS do a Great Job!! Have been doing business for about 12+ years now!! Always patient and knowledgeable.....Thanks for EVERYTHING y'all do Ladies!! 💖

James Rosario

Nov 7, 2018on

Great folks! Been using them for 2 years. Keep up the good work TTA!

Rebekka Hansen

Nov 7, 2018on

Blown away by their ability to assist me with my CA state taxes! Even though I live in California, Texas Tax Angels saved my butt!!

Tracey Chervenka

Nov 7, 2018on

The tax Angels are great. They are fast, friendly, and knowledgeable. I found them last year and I will be back for many years to come.