James Agency Inc.

Dave Shiroma

Sep 24, 2024on

These people are incompetent, poorly informed, and I’ve had to educate and explain the tax code to them to get proper returns. Originally they said I owed $2k, after my own research and telling them what to do my refund was $26k. It took months for them to handle some relatively simple Schedule C and Section 179 depreciation expense. I had all my docs to them by mid-February. They didn’t file until April. Then they put the wrong account number for my efile return and this caused it to go into an IRS black hole where I had to file a complaint with my senator, and work with an IRS advocate to finally get my refund in September. Their incompetence lead to me having to wait 8 months and spend enormous amounts of time, energy, and effort to fix their mistakes. I’m sure they’ll have some evasive response working responsibility. They should open a company to train people to be professional dodgers like they are

Crystal Streety

Feb 24, 2024on

I love that they have the option to upload documents to a secure portal and they schedule Zoom meetings. I live over an hour away from their office, but I would gladly take the drive because I know they will do my taxes correctly and are detailed. They are very knowledgeable, personable and take care of things quickly.

Mike Gonzales

Nov 7, 2023on

Worst person Ive ever met. Publicly disclose my business income to others. Wouldnt recommend anyone.

Cody Joyce

Apr 12, 2023on

I had an excellent experience with James Agency!!! I was extremely nervous and in dire need of help to file several years of returns. After interviewing a few companies I decided to go with Mr Harold James at James Agency and so glad I did. He remained in constant communication with me and took time to explain everything in detail and answered ALL my questions, and I had A LOT. Not to mention his fees are very fair and less than other companies quoted me. James Agency has truly earned a customer for life!

Alan McCuistion

Nov 7, 2022on

Best in the business. They do it right and you dont have to worry. If you want it done right and fair you have found your people. I Will be crushed when they retire. Love them!

L Murray

Oct 17, 2022on

I had an amazing experience with Harold and Karen!! They not only completed my taxes but took the time to explain how to avoid paying penalties and interest. And they even looked at the previous years taxes to see how they could help. I will be returning back next year! Thanks.

Angel Care Family Clinic

Mar 16, 2021on

Thank you so..much for helping me and they are truly God sent. They are the best of everything. I had a very difficult tax return and no one able to help me but Mr. James can. I can't say thank you enough for this. Mr& Mrs . James are the best. I fully recommend James Tax Agency to everyone who need the tax preparation. You will never be disappointed. They're just so great in everything if I say everything that's mean everything customer service, personal, quality, responsibility, and work. Thank you so much Mr&Mrs James. I can't thank you enough for what you have done to help me.

Teri Powdrill

Nov 7, 2020on

Easy to deal with, knowledgeable, efficient, reasonably priced. What more could you want? I highly recommend.

Erlinda Gonzales

Nov 7, 2020on

My first time going to Harold and Karen and I must say I will refer all my family and friends to them!! Very knowledgeable and professional!!! I would give them more than 5 stars if I could!!!

Suree Reynolds

Nov 7, 2020on

Thank you so much for your help. You guys are great. I truly appreciate you and fully recommend James Agency to everyone who need the tax assistance . Positive Responsiveness, Quality, Professionalism, Value

Lisa Richard

Nov 7, 2019on

Harold & Karen James are the best I have ever worked with in having my taxes prepared. They went above and beyond to resolve an issue between the IRS, myself and a previous employer. In the end, they saved me over $18k in taxes I was wrongly charged for. I moved to Dallas a few years ago but I still do my taxes w/Harold and Karen James in Humble, TX! Thank you Harold & Karen, I appreciate you very much!

TheBubyChris

Nov 7, 2019on

Amazing tax agency and customer service. We have been using them for about 4 years and they really saved us a lot of money the first year. We’ve been using them ever since and have always had great experiences. We highly recommend to everyone.