Master Tax

Beverly Owen

Jul 12, 2024on

I trusted that as a 'professional' tax service provider that they would know how to fill out all necessary tax forms correctly. Sherry completed my taxes two years in a row. Two and a half years after the first year I received a letter from the IRS stating that I owed them more money - this was due to forms incorrectly filled out in which I corrected with the IRS. A year later I received the same type of letter from the IRS again, because the same forms were done incorrectly. Not trusting their professionalism, I never went back and I would never recommend them. I do not have the wrong company - it was 2016 & 2017 taxes.

C LAZZARO

Mar 24, 2023on

I have been using Sherry for for probably close to fifteen years if not more. she is kind, courteous and professional. She always gets me a refund. I would highly recommend her and her services

Collin Bowman

Apr 14, 2022on

Shery is a great person to work with. She's patient, kind, and has been helping people with their taxes for a long time. I'm super thankful that I could work with her this year. I highly recommend her tax service.

Chbahn Thomas

Nov 7, 2021on

Negative Responsiveness, Value

KB Rivers

Sep 20, 2021on

Awful. We filed in April and it was reported done 2 days later. She said she called and left a voice mail but we never received one. Even if we somehow missed it, she only called once. I called her 3 weeks after dropping it off and she was out of office with a family emergency and said she wasn't sure if mine was complete. Understandable. However, we never received a phone call when she came back to the office. Due to the nature of the emergency, I waited until JUNE to call and check again. I was trying to be respectful of her situation. She then gave attitude and said she called and I should have checked better. Again, she ONLY CALLED ONE TIME! She gave tons of attitude about my frustration with her and the length of time it took for this to be comeplete. I will not be using her again.

bluerosegurl

Apr 24, 2021on

Loooove this place! She is so fast-and efficient! Friendly! The place is clean! Gets more of my money back than before I started coming to her! Thank you!

Parvin Anderson

Feb 1, 2019on

I have used master Tax for years and they are extremely professional and prompt.

Wyatt Sefcik

Apr 7, 2017on

People that work here are always so nice and polite. I know I am in good hands when I turn in my W-2's here.