Al Pugh & Company

Marc Moore

Jul 26, 2024on

Long story short. Filed my taxes there, was blindsided by a tax lien that nobody warned me about. When I asked for a solution, any and all communication ceased despite my constant attempts to find a solution. "IRS" expert left me in the wind with an IRS tax lien. Go figure.

Debbi Evans

Nov 7, 2023on

Paid this company $$ to set up a company and help with taxes. 4 yrs later and still no paperwork for the company taxes were filed wrong and they have no accountability for what they did. Al will not return calls as ive been trying for over 2 yrs

Katie Kravit

Jul 24, 2023on

I worked with Al and Traci for the first time this year for my personal and business taxes. I provided all information to them in early March, including specific states I needed to file in. They told me they filed an extension and then I didn't hear from them for months. It was incredibly difficult getting ahold of them. I had to follow up multiple times to make sure they were still working on my taxes and again to make sure they were even filed. I had to point out that they forget to file a document! After I paid them in full, I received a late filing tax penalty months later from the state tax board. I found out they didn't file the extension in one of the states I do business in. When I notified them of the late fee and asked to be reimbursed for their error they completely ghosted me. DON'T work with them if you're looking for good customer service and people who actually care about small businesses.

Justin Hilty

Nov 9, 2022on

Larry was great. This was a 5-star operation. Since Larry’s departure I’ve been trying hard since 9/1 to have a simple amendment done to my 2021 1040. Cyndy and Tamara have been very nice each of the 20 times I’ve called asking for an update, but here we are 2.5 months later and I can’t get my newly assigned CPA Tracy to call me back at all. Not once in 2.5 months. Zero communication. I’m at a total loss.

Markus Byrd

Nov 7, 2022on

I have personally been working with Al Pugh for 17 years. He is a very good CPA and his office staff is great too. Positive Quality, Professionalism, Value

David Tucker

Nov 7, 2021on

Positive Quality, Professionalism, Value

Charles Ladesic

Nov 7, 2021on

Positive Responsiveness, Quality, Professionalism, Value

Roy Wilson

Nov 7, 2021on

Positive Professionalism

Wanda McKinney

Nov 7, 2021on

Positive Professionalism

Steve Webb

Nov 7, 2021on

Al Positive Responsiveness, Quality, Professionalism, Value

Dawn Christman

Nov 7, 2021on

Positive Responsiveness, Quality, Professionalism