Gonzalo Salas, CPA LLC
- Closed ⋅ Opens 8 am
- 8 am–5 pm
- Temporarily closed
- Closed on Sunday
Services
- Accountant
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Business Hours
- Monday
- 8 am–5 pm
- Tuesday
- 8 am–5 pm
- Wednesday
- 8 am–5 pm
- Thursday
- 8 am–5 pm
- Friday
- 8 am–5 pm
- Saturday
- 9 am–3 pm
- Sunday
- Closed
Find Us on Google Maps
1112 Montana Ave, El Paso, TX 79902, United States
Customer Reviews

Reviews



Everyone check him out. Great and hard workers! Keep up the amazing work

Great customer service! If you want your taxes done right go here! 😊


Excellent service ! Mr. Salas is the best accountant in El Paso!

Excellent service !

I rarely go out of my way to leave reviews, however, I felt compelled to have other people read my review to help them stay away from Gonzalo Salas Tax returns. I turned my taxes in on time. They asked for an extention. I gave them an extra month. I called many times and was having to chase them down. They were not returning all phone calls or responding to emails. The average it would take them is 10 days to respond to anything. I finally was returned my tax forms after many frusterating calls and emails. I noticed they did not add all my tax deductables and even added extra expenses to my overall income. They did not once try and meet with me in the beginning nor in the end to discuss anything. Salas Tax return charged me over $500 for everything and I owed the goverment $3000. I instead hired Romero Consulting off of montana. Mr. Romero corrected everything in less than a week and was able to return $1000 to my pocket. Gonzalo Tax Return may look like a great firm from a visual aspect. However, once you see behind the curtain, they are a mess. With how hard it was for me to receive my tax return and the $500 I paid them, I will NEVER set foot in their office..unless it is to collect my return of $500 for very poor service and communication.


Great service for over 30 years Positive Professionalism

If there was zero stars that's what I would've chosen. Mr. Salas had told me he had sent some documents to the IRS, weeks passed and I hadn't heard from him. It wasn't until me calling him repeatedly and asking what the progress was he said "Well I need to send some papers" and I said well what did you send last time, to which he responded, "It turns out we never sent anything but i'll get to it right away." Keep in mind I had already paid 40% of the service. I called him back a few days later and him not being able to own up to it he said, "I can't find your documents my secretaries must've lost them." I got refunded. He wasted my time for more than 2 months.

If there was a zero star that's what I would put. I went to his office and even paid an advance for his services. A couple weeks passed and I called and he said they had mailed some papers to the IRS. Which is a lie since they need my signature. A couple of weeks passed after that and I called to see the update and he said, "We might have to mail it instead of doing it electronically." I asked what is the difference this stuff we are mailing from the last and it turns out that he found out they had never mailed anything. So he lied. He told me "Give me a couple of days" even though it had been 2 months since I had first taken all my papers to him and he still hadn't done anything. I called him for after the couple of days and he said "My secretaries can't find your paperwork I am sorry." He couldn't even own up to it and take responsibility for his carelessness. I had to constantly track this guy down and it was only my calling and pressuring that made him realize two months later he still hadn't done any work for me which was partially paid for. Completely unprofessional. Go to this guy if you want to be tracking down someone to get the job done and have your time wasted.
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