The Small Business Accounting Solution, Inc

kelly cancelmo

Jan 30, 2024on

Please do not use this company. My experience has been absolutely horrible and will now end in legal action. They charged me monthly for the upcoming year and then were absolutely unable to be reached. After many emails reaching and always an excuse and promise someone would get back to me they never did. I finally asked for refund for the payments made towards future taxes for myself and for my business as well as a reoccurring meeting for guidance, and with absolutely no response, engagement, anything, I requested refund and copy of my paperwork. Email was acknowledged it was received but absolutely no communication, no refund, no paperwork. This was second year I used them. I understand prior year there was personal issues which was why I had absolutely horrendous communication from so I figured it would be fixed moving forward. Since then I have been absolutely ghosted. I see post on their Facebook page so they have time to do that but not to answer me or reach out as per our agreement. I feel like they absolutely scammed me. I saw other reviews stating similar things and wish I took them more to heart. Please safe yourself the frustration and do not use them. I will be doing my best to make sure I share my experience anywhere and everywhere. This unethical behavior will also be reported and I will be reporting them to every agency I can.

Margaret Schlagel

Nov 7, 2023on

Nicole is trustworthy and reliable. It is clear that she has a passion for accounting, and I highly recommend her services.

denielle podraza

Nov 7, 2023on

Nicole and team does a fabulous job. I have been using them for years. She has helped all my small business needs and I am a difficult person to deal with.

Jennifer Bikcen

Nov 7, 2023on

I love this business. Nicole is clearly passionate about what she does. She is always up to date with news and changes in laws. I wouldnt choose anyone else.

Sarah Mayland

Jun 1, 2023on

I have been working with Nicole and her team for a couple years now and couldn't be happier. Here's what I love: - She works with my schedule. - She sets up regular meetings to talk about the health of my business finances and how I can manage my money and better prepare myself for tax season. - She makes it easy for me to provide the information needed for her to do her job. - Her bookkeeper, Josh, is great at staying on top of me to submit my statements. - If an issue arises, she is open and honest with communication, and I know I can always trust her. - Her services are affordable. I would HIGHLY recommend TSBAS to any small business owner who wants to work with real humans who know their stuff and will have your back!

Curt Naus

Dec 17, 2022on

We started with them in the beginning of 2022 and things seemed like they would be ok. My wife is a partial owner of a successful new small business and having never been business owners before we were looking for guidance that would help ease the stress around managing and running a new business. Unfortunately after filing an extension we basically never heard from the agency until October when they finally filed our taxes and hence got paid by us. We also have never had a meeting beyond the initial one despite being told that regular checkins were part of the reason we were paying a significant amount for the service. This month (Dec) we got a penalty and interest statement from PA and despite assurances that the agency would cover any penalties due to their issues in filings they continue to ghost us after notifying them Obviously they cannot manage their business in the midst of personal issues, or something (we understand the difficulties around having sick parents ourselves, and losing one not long ago, but the complete lack of communication is beyond unprofessional).

Jennifer Smith

Nov 7, 2022on

Sadly had a bad experience. Reached out in June and had a nice conversation but were ghosted after that. Reached out several times but never got a response, so just moved on. A simple “ sorry we can’t work with you” would have been nice.

Kelly Marshall

Nov 7, 2021on

Nicole and her team really care about their clients. They are thorough, accurate, and knowledgeable. Positive Responsiveness, Quality, Professionalism, Value

Sarah York

Nov 7, 2021on

Nicole is amazing! So glad I found her. She is honest, patient and extremely knowledgable. Thank you TSBAS!

Kate Goree

Nov 7, 2021on

I searched high and low for an accountant like Nicole! She is wonderful! I trust her expertise in regards to my business! I highly recommend her and her business. Positive Responsiveness, Quality, Professionalism, Value