F&F Accounting & Tax Solutions, LLC

Kolton

Apr 23, 2024on

If I could give 0 stars I would. I used them for my new company created this year. I’m having to pay them for just an inconvenience in my life. They said they were very comfortable with doing taxes for my side of work. Let me say they definitely weren’t. They make you do half the stuff you pay them for. I went through someone else they got it done in a day. Plus it was so much more simpler. If you do anything traveling would recommend skipping this firm. Realistically if you want a peace of mind don’t go through them.

Chuck Rayshell

Nov 29, 2023on

Worst accounting experience I have had in over 30 years of owning a small business. I was part of a mass e-mail in April of 2022 apologizing for being short handed and having to file all returns late. I turned in my files in mid- February! I scrambled and found another CPA and she got it all done but I still had to pay around $500.00 in late fees. She also found a few incorrect entries from F&F for my OESC and OKTAP. F&F said those were "typos". If you want competent help avoid this firm!

Joshua Hughes

Nov 19, 2023on

I have used them for 2 years and it took forever to get things done. I dread it everytime I have to reach out to them because they come off so much like I’m a waste of their time and beneath them. Like me trying to grow my business isn’t worth their time because it’s in its early stages. I had to go to their office to get someone to talk to me. I only used them or even heard about them was because of Dave Ramsey, which I’m not using his references anymore based off this experience! I feel like tax planning is hard enough without all the uncomfortableness. This isn’t a good fit for me personally & I Do not recommend them.

Malisa Tubtim

Nov 7, 2023on

We will never hire them again. We had the worst experience. Everything was extremely delayed, communication lacking, and services were overpriced especially after an overall bad experience.

Jeff Waits

Nov 7, 2023on

Oh, they have not communicated at all in the last four months. I told them two days ago I was leaving and now I cannot get a return call by nobody especially the boss. They will not give me my info for my accounts.won’t answer the phone .

Nicole West

Mar 29, 2023on

Great service and methods of communication with their Portal and also timely responses via email (or phone if you need that, I'm always able to get ahold of them that way too). My husband started a new venture last year and they helped us with putting together everything for taxes in a really easy way. We've been using F & F for years now, but recently needed them more for our new business, and I am so glad they are our accountants. Highly recommend.

Matt Aguero

Nov 8, 2022on

I have used them for two years. Both times it took forever to get things done. This past year, I gave them my tax info in February. I didn't get it finished until September. Communication was so difficult with them that I had to go to there office to get someone to talk to me. I decided to use them, because they were recommended on Dave Ramsey's website. I eventually told them I was going to email Dave Ramsey. I guess that was the magic words, because the next day my taxes were finished. Do not use them. Please take your business elsewhere.

Mary Brinker

Nov 7, 2022on

5/5! You truly have a team of hardworking dedicated individuals working behind you at all times. I won’t take my business anywhere else! Positive Responsiveness, Quality, Professionalism

Heather Woolever

Jul 8, 2022on

This company is the most unprofessional company I have ever had the displeasure of working with. First they caused a delay in paperwork preventing me from being able to create a payment arrangement in a timely manner. Then, they were to make the arrangement for me at no cost to make it up to me. It was never done. Now I find out another mistake has been made due to their negligence and was told it was taken care of prior to me contacting them. They sent proof this was done. However, the form was late and it wasn't sent in until two days AFTER it was due. Never do business with these people. Chris is a condescending jerk as well. He doesn't want to take the blame.

Matthew Hicks

Apr 15, 2022on

Used them for two years and they failed to update my withholdings both years. After it happened the first time they "corrected the issue." They also said that they would set up a repayment plan which I SIGNED FOR. Then I get hit with late notices. In order to stop the nonsense I had to pull funds from my WEDDING FUND for a wedding that was in two months. This year, it was the same thing. Nothing changed on my salary from the year before. They don't communicate at all, you have to constantly nag them to get a response and usually that response is "I'll look into it" and then nothing until you complain again. I would not suggest anyone use them and I was extremely disappointed in the way they handled the situation.