ATI Financial

MaLaura Ballard

Apr 7, 2024on

Love this place. Wouldnt think of going anywhere else!

Robin Thompson

Feb 26, 2024on

We've been with Keith for our personal and corporate taxes now for 15yrs! He's the absolute BEST! Wouldn't go to anyone else! He's like family❤️

Rebecca L McWhorter

Dec 1, 2023on

If zero stars were an option thats what I'd give in terms of professionalism and knowledge. BTW: I don't spend my time posting Google reviews.

Solid MMA

Nov 7, 2023on

They handle 3 business for us, personal taxes, and our parents. Pure professionals for over 15 years

Terrance Birdsley

Aug 21, 2023on

I would’ve given you zero stars. Since you screwed my taxes all up. And I had to go to Lyn upstairs from your office in order to get my taxes fixed. And re-filed. Not something I need when I’m already dealing with the IRS from past tax problems. You lost my paperwork. Then you found it out in your secretaries desk. Not locked up like it supposed to be by law so any cleaning personnel, could’ve got my Social Security number. And I feel you owe me a refund. But I’m sure I won’t get it. Because that’s how crooked you are. I suggest going to Lyn Fallin upstairs from his office.

Jennifer Endecott

Apr 7, 2023on

We got our taxes done for about 10 years with them. This year my mom sent hers in first and after what they did to her I will NEVER use them again. They Yelled on the phone at my mom because she questioned why they had her taxes for nearly a month and a half. Told her that they have had issues with their business and she probably knew that. No she didn't and just wanted her stuff done. She told them she would be picking them up the next day to take them to another place. They called back, yelled at her. Asked her why she would do this to them. Called back again and said they were done after she told them to leave it alone at that point. They DEMANDED her to pay them and hung up on her. She went to pick them up the next day with me and they yelled at me for simply asking a question about a date and told me I could get out. My mom picked up her stuff and the lady then yelled at both of us when we left. Keith heard all of this- never came and apologized for yelling or hanging up on her. Terrible customer service and just flat out disrespectful.

Nicole Garcia

Nov 7, 2022on

They are very communicative and well informed! Very responsive, professional and kind! I highly recommend!

Loreta Loreta

Nov 18, 2021on

We have been working with ATI financial for the last few years and they file the taxes for all our business. They are always ready to help, very professional, save you money and treat you like family. I highly recommend their business and especially Mrs.Fallin.

Jackie Thornton

Oct 15, 2019on

Krity, Lun, Marty and the staff are amazing. They treat you like family and make sure they give you the best service. I have been with this company for more than ten years. My first year they saved me more than $20,000. They listen and make sure ALL of your needs are met. Looking for a good Financial Service. This is it.

An original thought

Mar 1, 2019on

On 4 June of 2018 I received a letter from the IRS that they would seize my personal property for unpaid taxes around $1550. Knowing I had paid everything full and on time with confirmation, I immediately called Brawe’s office to see what had happened. I called the IRS that day to see what the penalties were for and they said it was because they had not received my extension so I was being assessed a late fee. I called Brawe back and let them know. Called them back at the end of the day to get an update. It turns out someone in the office had neglected to send the extension or the system they used to send it somehow glitched and neglected to send the extensionn on time. They were supposed to call me back with updates on how they would fix it. I did not receive a phone call or any followup communication for a week, though I called every single day and left messages. Panicked that they were blowing me off after trying to reach them for a full week, I paid the amount and thought we could sort it out later without it accruing further interest or going to collections. Tues June 12-I finally got ahold of someone who informed me that they had all been out sick. This sounded fishy that no one was answering phones or had even bothered to update the VM to reflect they would be out of office for a week. They had me send over notices. 10 days go by no updates…. Friday June 22nd- Checked back with Marty to see if there were any updates. She said she would ask Keith again and get back with me, but it wouldn't be until Monday afternoon. Tues June 26th- I check in again since I have not heard anything and Marty says Keith has sent in an 8821 and it will take 6-8 weeks for a response from the IRS. Thur June 28th- Marty let’s me know they need an 8821 for Dylan (weird since this was a joint return and should have been asked for at the same time as mine) Tues Sep 11th- It is now 11 weeks and I still have not received a response from the IRS so I email Brawe and ask them if there are any updates since I have not received a response. Received no response Called sometime between Sep & Oct to see if I needed to do anything or if they needed to follow up since it had been more than 6-8 weeks and was told it sometimes takes 8-10 weeks Wed Nov 14- Emailed again to see if they needed to follow up or anything since it has been 8-10 weeks since they told me they responded on my behalf. Mid January 2019- I have consulted with 2 separate CPA’s about my situation and they told me I should have received correspondence from the IRS by now. I called and spoke with Keith who told me the opposite. He told me the IRS can take MONTHS to get back on these things. He told me he doesn't know why anyone in his office would have given me these time frames, though I have the emails to show they did and why would they do that without his direction? When I asked if he would follow up with the IRS for me he said he could not call them on my behalf. This is utter BS since my current accountant had literally 3 way called me with the IRS about another matter using that 8821 he had me fill out. I told him this and he said “oh yeah, the 8821, well call them and tell me what you find out” There is more. Now I have a collections agency sending me letters on behalf of OTC because they put the wrong address on my return. I should never have had these penalties go to collections either, I found out, if they had given me an estimated tax to pay on time before they filed my extension.

Cory Smith

Apr 2, 2018on

Did my taxes fine for almost 10 years but didn't listen to the changes in my needs last year and didn't file my taxes accordingly. Made a big mess this year and just said he was busy and I should find someone else. AFTER ALMOST 10 YEARS!! Should have owned up and fixed it.