Buckeye Tax Services

Silver Rose

Jun 3, 2024on

Don't go here. They took weeks before they even started my taxes, and when they did they messed it up and now I have to go somewhere else to get it amended so I can get my money. I'm never coming back

Chevy Scoop

Nov 7, 2023on

Matthew has done my taxes for years and I highly recommend him . Not sure who is giving this place bad reviews. Everyone has their own experience but definitely ask for Matthew aka Matt

Christopher Futral :Owner: Futuristic Freight llc

May 3, 2021on

Im from out of state and decided to try this tax company and I was expecting a headache but instead was treated with so much respect and the best of service. The president took me right into his office and did my taxes one on one with me. He was very knowledgeable and even went into a investment program with me when I brought up my retirement problems. Came in with low expectations and right away the secretary made me feel at home and comfortable and I left very satisfied with my experience. Highly recommend this company for your needs.

Tammie Albrecht

Nov 7, 2020on

Gary is very professional and has awesome knowledge about tax returns!!! Been going to him for years.

Danny Bowditch

Nov 7, 2020on

Did a great job! Very fair prices, blew H&R Block out of the water!

Adri

Mar 5, 2020on

Had a little more complicated return this year than in the past, sought professional help. Made my appointment, he ran out of time so he said he promised he would check over his numbers later because he had other appointments to get to. I should have pushed to just get it finished, as I too, had an appointment. He got my city taxes mixed up and WRONG. Not only that, he told me I had to send in all my state and city on my own, which okay fine. Then when I went to file my city taxes, they not only said that he already sent them in and filed them as a 0, he didn’t even send them in in the amount he said I owed!!!!!!! Thank GOD I knew that was wrong or I would be looking at some trouble here. Paid him 200$ for my trouble. DONT GO HERE. I just pray that there wasn’t some other mistake that will cost me dearly here soon.

Craig Parrish

Nov 13, 2019on

I dropped off my info and was promised my forms would be completed by a certain date. Two weeks later I finally was able to get them. Matt said he would file paper returns by mail. To track the returns, he said he has a special phone number to call. Over a week later he still hasn't called me back. Today I called the IRS and was told that the returns were never filed. I've now filed complaint forms with the IRS and will likely have to get my returns done again and have them late. Then I get to go to court to try to get my preparation fees back. Not a snowball's chance in hell I'll ever use them again.

Over Time

Apr 17, 2019on

I submitted my taxes late January and came to find out that my city taxes were never submitted. It is now mid April. I called the preparer many times and left messages, but he never returned my calls. I drove there on Wed. and he said he would wait and submit them on Saturday, even though they were due the Monday after. Well I called the city tax agency afterwards and found out that they were never submitted properly. I filed them myself (even though I paid the tax preparer months ago to do it) and am now waiting to see if I get penalized because they're late. This is totally unacceptable and even though I've gone to Buckeye Tax for several years, I will not be going back.

Unhappy Customer

Apr 16, 2019on

I paid Mr. Arnold for last years tax return, this year I couldn't find my file so I called to ask him for his help with my AGI number so I could file with turbo tax because I didn't have time to get mine done this year. He wouldn't give me my info from last year because I didn't go there this year. Well next year both of my daughters and I were all going to go there but now none of us will. He could have taken 30 seconds and gave me my number and had three clients next year. now he will not have any of us.

J E

Nov 7, 2018on

Literally go anywhere else. Hand you off to people that dont know what they are doing. THEY WERE ASKING ME QUESTIONS ON HOW TO DO THINGS. Wont return calls. All they want is your money and thats it. Customer service is beyond awful

Glynis Daniels

Nov 7, 2018on

Ive been going here for 3 years. The staff is always kind,understanding and cares that their service is 5 star. And it is.

HightechHillbilly

Apr 7, 2018on

I've taken my taxes here to be prepared for a few years and received ok service in the past. This year however was so terrible, I will never return. They made an error that shorted me over $3500 on my return and when I called to have them fix it I was told it would be done the next day. I called 5 times and left 3 messages over the course of 8 days just trying to figure out if I could come in and pick up my taxes. I never received a response from Chris Allen. So I drove 30 minutes to see what was going on. They still were not done. Chris told me that he "was very busy and me blowing his phone up doesnt help." He then told me he was going to need another week to get them taken care of! Mind you my taxes were not anything to difficult. Absolutely terrible service.