Peters & Associates

Sean O

Jul 10, 2024on

Absolutely horrible service and lack of communication for a simple tax preparation. Have gotten nothing but the runaround and being told false information. The lack of follow-up and follow-through is shocking and frustrating. I cannot imagine trusting them with anything remotely complicated if they cannot complete a simple return. I do not recommend using their services.

Barbara Rothstein

Dec 14, 2023on

Mark Peters has been doing mine and my family's accounting since 1979. In forty-four years of service, Mark and all of his employees at Peters and Associates have been nothing but professional and accommodating. They have handled both my personal and business accounting as well as providing investment advice. I, without hesitation, highly recommend them for all of your accounting and financial needs.

Raymond Williams

Dec 5, 2022on

Donna Dodge is very unprofessional. Ive been trying to handle my returns with her since 2020. I went back to her for my 21 returns because she knew information about my 20 returns and could’ve just completed them together. She put me on the back burner for months. I did not receive completed returns until late November 2022. I asked her for copies of my revised 2020 returns, and was advised “you have them already” when I never received them. Through it all i’ve been contacting her every week for over 8 months to check on my status. She was either in a meeting or on vacation. They always transferred me to Rene, and when it came down to everything, they blamed Rene for the lack of communication. However, Donna is/was my account. Here i am still contacting them about my revised return, and I’m told she did not fully put them through. I never gave her a reason to give me a hard time, other than my skin color. And thats why I felt they constantly had Rene speaking with me / handle me. They are a horrible accounting service or maybe just horrible towards minorities. I have prints of my call log, i’ve called the office over 60 times within 2022. Im paying another company to amend my 20 & 21 returns, they have found multiple things that Donna could have done if she handled my returns properly. I even came in to speak to someone about whats going on, and Donna sent her intern out. I asked if she knew whats going on, she did not. I asked her can she send Donna out to speak to me, and was told no because theres a lot of “tension in the office”. I asked her why would there be “tension” ? I am speaking politely and never gave her a reason to have any problems towards me. However, the intern still stuck to it. As i was leaving I seen Rene in tears as they put everything on her. She did everything she could to help me especially being that she is not an accountant. Maybe if Donna communicated then we could have gotten results. Rene, you deserve better. Donna, your unprofessional and lack basic communication skills. Mark, (the owner) you know why you have Rene there to be the face of the office for minority clients. You’ll hear from me soon, and it wont be for services.

Carol Highsmith

Oct 23, 2021on

I am (was) a late bloomer with valuing of money, or any concerns with building my finance for the years to come, and this company has taught me how to value my hard earn money to live for now and the future. Thank you, Peters & Associates and may God continue to bless the team with helping out the little people cash flow.

James Chappell

Dec 7, 2020on

Beat company to take care of business matters

Jeannette Howard

Feb 25, 2020on

Tracy Gossiaux and Donna Dodge messed up on my personal income taxes and I had to pay the government more money. They didn't even offer an apology for the error let alone any sort of compensation for the issue. These are supposed to be professionals.

Jim Blackburn

Feb 9, 2018on

I have worked with Peters & Associates for more than 10 years for my taxes and other financial questions. Specifically Donna. Great to do business with, highly recommended.