Steven M Sargent & Co

4.4(38 reviews)Schenectady, New York
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By owner
Street View & 360°
All
By owner
Street View & 360°

Income Tax preparation, Bookkeeping, Payroll services, LLC formations, business returns

Services

Business Hours

Sunday
Closed
Monday
8 am–4 pm
Tuesday
8 am–4 pm
Wednesday
8 am–4 pm
Thursday
8 am–4 pm
Friday
8 am–4 pm
Saturday
Closed

Find Us on Google Maps

20 S Church St, Schenectady, NY 12305, United States

Customer Reviews

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Reviews

4.4(38 reviews)
gloria dori
Apr 17, 2024on
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CHOOSING MR SARGENT OFFICE TO FILE MY TAXES WAS THE BEST EXPERIENCE I HAD IN 30 YEARS. THANK YOU TO MR SARGENT AND HIS STAFF

Debbie Monaco
Mar 7, 2024on
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Steve and team are wonderful to work with, great customer service . Thanks for all you do, I appreciate it.

518streets2
Feb 22, 2024on
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It’s a good place only thing is the guy has an attitude sometimes like you’re bothering him and so does his daughters or whoever those young ladies are that he works with but I hold my tongue because it’s so cheap hopefully they can work on their attitude

Annetta August
Feb 3, 2024on
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Steve Sargent and his staff are excellent. Ive been going to him for over 20 years and have never had a problem.The staff are efficient and patient with questions and information needed. I wouldn't go to anyone else to have my taxes completed.

robert urkevich
Nov 7, 2023on
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Steve is the best in the business look no further this your guy excellent and highly reasonable prices

Melissa Stellrecht
Nov 7, 2023on
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great communication, staff etc.

Nick Thrane
Nov 7, 2023on
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Cassandra Plumadore
Apr 14, 2023on
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Steve was incredibly rude and unprofessional. I’ve been going to him for 15 years and he treated me like I was a burden for asking simple questions about my tax return. When I went to pay him today, he casually mentioned that he made a mistake on my taxes that was a difference of thousands of dollars, no explanation no apology and he only told me after I asked him a question about it. You are better off paying more money to go to someone who will actually communicate with you.

HEALTH GOTH
Mar 13, 2023on
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Our scheduled appointment landed on a day when we had a snow storm so I wasn't at all surprised that they didn't answer the phone the 4x I called before and after my appointment, but then they proceeded not to call me back AT ALL about rescheduling. I left two messages. Very unprofessional.

T Sebast
Jan 16, 2023on
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Been going there for years. Friendly & professional. Steve helped me resolve an issue from prior years and did it in a timely matter. He sent me copies/responses to every step he took. Very amazing person! office staff is amazing as well. Definitely recommending him to everyone I know

Krista Ryan
Jan 4, 2023on
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This man is an unprofessional/rude individual. The IRS advised me my amended return was done in error, reached out to this company to Clarify months later and was told they’d resubmit once it’s rejected. Well hold up, let’s clarify this.. why would it need to be redone if it was done correctly the first time? It WASNT! No phone call prior to submission or even after to let me know it was completed. I understand we are human and makes mistakes, however let’s try to cover up the error because that’s the professional way to do it. I was advised they don’t send out copies to their clients once an amended return is submitted, so I had no clue this happened. The best part is that I was told once I brought the error to his attention, was that he wasn’t going to do it again. So you are telling your client who pays for the service regardless of the dinky $35 you charge, that you won’t be correcting your mistake? So I’m SOL. Not the person you want handling your taxes.

Chris
Nov 7, 2022on
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Been going here for five years. The staff here has great communication skills and gets back to you right away. The pricing is at a great value. This is the best place to get your taxes done.

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