Caine & Associates

4.6(9 reviews)Rochester, New York
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°
Street View & 360°

Services

Accessibility

Business Hours

Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
Closed
Sunday
Closed

Find Us on Google Maps

29 Atkinson St Unit 4, Rochester, NY 14608, United States

Customer Reviews

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Reviews

4.6(9 reviews)
Ray Mondschein
Nov 20, 2018on
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Simply speaking, Alan Caine is our go-to person for tax related matters. He is readily available, knowledgeable and willingly researches pertinent matters to provide sound recommendations. Always a pleasure doing business.

DONALD BRENNAN
Nov 7, 2018on
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Ash'Leigh Chance
May 7, 2018on
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I go to Mr.Caine every year for my taxes. He is very nice and professional. I only had to wait 2 weeks for my return.

Brandi Gainey
May 7, 2018on
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Very professional and quick.

Jessica Herondale
Apr 18, 2018on
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I will never use this tax service again. To start off it is very difficult to find the specific door to the office because nothing is marked outside. The walkways were not shoveled at all. The office itself is very unorganized and not clean. I have one job, with one simple W2 and was charged almost $200 dollars for something that took less than a half hour. On top of having outrageous prices Mr. Caine did not include important information in the tax return, ending myself having mail from the IRS. They demanded more information and threatened to take money out of my return because of his mistake. When the information was turned in, it cost me an extra $80 out of my refund that should have been handled when the return was being processed. Mr. Caine did not issue a refund for anything when asked to do so, seeing that I lost money on his behalf. I now have to wait FOUR months for my tax return, and I was the first person to file this year with him! Absolutely dissapointed with this service, very unprofessional and over priced. Do not recommend.

WebInc JNS
Nov 16, 2017on
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Alan prepared my 2014 and 2015 taxes that were too complex to do myself using various software or to the commercial establishments. Two years later I was audited by the IRS and Alan helped resolve the matter as well. Alan was always quick and professional. I am very please with the services he provided.

Brian Gilbert
Oct 3, 2017on
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I have been working with Alan for years and I highly recommend him because of his vast knowledge and customer service is outstanding. I have friends that love what he does for them with their taxes.

James Catone
Apr 5, 2016on
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Fast, efficient and more than fair rates. I will definitely recommend to family and friends. Thanks Al!

Elizabeth Ortiz
Oct 29, 2015on
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Fabulous company to work with. Accurate, prompt and professional all of the time. We have used their services for many years and would not trade them for anything! Thank you Alan for keeping us organized!!

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