Caine & Associates
- Closed ⋅ Opens 9 am
- 9 am–7 pm
- Temporarily closed
- Closed on Saturday, Sunday
Services
- Tax preparation service
- Auto insurance agency
- Bookkeeping service
- Home insurance agency
- Insurance agency
- Insurance broker
- Tax consultant
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Business Hours
- Monday
- 9 am–7 pm
- Tuesday
- 9 am–7 pm
- Wednesday
- 9 am–7 pm
- Thursday
- 9 am–7 pm
- Friday
- 9 am–7 pm
- Saturday
- Closed
- Sunday
- Closed
Find Us on Google Maps
29 Atkinson St Unit 4, Rochester, NY 14608, United States
Customer Reviews

Reviews

Simply speaking, Alan Caine is our go-to person for tax related matters. He is readily available, knowledgeable and willingly researches pertinent matters to provide sound recommendations. Always a pleasure doing business.


I go to Mr.Caine every year for my taxes. He is very nice and professional. I only had to wait 2 weeks for my return.

Very professional and quick.

I will never use this tax service again. To start off it is very difficult to find the specific door to the office because nothing is marked outside. The walkways were not shoveled at all. The office itself is very unorganized and not clean. I have one job, with one simple W2 and was charged almost $200 dollars for something that took less than a half hour. On top of having outrageous prices Mr. Caine did not include important information in the tax return, ending myself having mail from the IRS. They demanded more information and threatened to take money out of my return because of his mistake. When the information was turned in, it cost me an extra $80 out of my refund that should have been handled when the return was being processed. Mr. Caine did not issue a refund for anything when asked to do so, seeing that I lost money on his behalf. I now have to wait FOUR months for my tax return, and I was the first person to file this year with him! Absolutely dissapointed with this service, very unprofessional and over priced. Do not recommend.

Alan prepared my 2014 and 2015 taxes that were too complex to do myself using various software or to the commercial establishments. Two years later I was audited by the IRS and Alan helped resolve the matter as well. Alan was always quick and professional. I am very please with the services he provided.

I have been working with Alan for years and I highly recommend him because of his vast knowledge and customer service is outstanding. I have friends that love what he does for them with their taxes.

Fast, efficient and more than fair rates. I will definitely recommend to family and friends. Thanks Al!

Fabulous company to work with. Accurate, prompt and professional all of the time. We have used their services for many years and would not trade them for anything! Thank you Alan for keeping us organized!!
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