Berg Accounting Services LLC

Cynthia Sam

Oct 18, 2024on

I’ve been going to Joy for a couple of years now, unfortunately, I should’ve stopped going after the 2nd time. Joy hired a lady to work for her back who misplaced important documents of mine. Joy did not apologize nor reach out for the mishap. Most recently I filed taxes again in person where I paid through Venmo. I did not have all the documents for property taxes as I didn’t know to bring those documents in (I’m still learning). I had to send Joy my documents more than once to get a response months later. I resent the documents again with no response. I called, texted, and emailed no response until one day she did answer and asked me a couple of questions and stated she filed my Property tax and gave me a refund amount. Almost 2 months went by still haven’t received my refund now I’m stuck AGAIN trying to get in contact with Joy to figure out what happened since the Department of Revenue said they didn’t get anything. I don’t recommend anyone to bring their service here unless you want to waste money, have your documents mishandled and your taxes/PT not taken care of.

Jim Algeo

Oct 7, 2024on

Left several VM asking about services, no response.

Tyler Wessman-Conroy

Jul 29, 2024on

Joy was great at getting my small business up and running in QuickBooks and taking care of my bookkeeping needs in the early years of my business's growth. I've appreciated her kindness and hard work.

Kim Fortin

Nov 7, 2023on

Joy is thorough and knowledgeable.

Mo Sweidan

Nov 7, 2023on

Fast, knowledgeable and friendly!

Naomi Anderson

Nov 7, 2023on

Weve been working with Joy from Berg Accounting for a few years now and would highly recommend their services to anyone who owns a small business.

Gayle Karol

Oct 27, 2023on

After my long-time former accountant retired I did my own taxes for a few years. Yuck! I’m so happy I (literally) found Joy! She’s knowledgeable, personable and efficient and I’m confident I’m in good hands. Highly recommend!

Bob Wraspir

Jun 15, 2023on

We have been with Berg Accounting for the past few years and have enjoyed the relationship. They have been very timely in handling our business and Joy being licensed in Mn and Az has made it very easy doing business.

Laurie Resch

Jun 15, 2023on

Berg Accounting Services is without a doubt, the best. They are always knowledgeable about the latest changes and updates that keep you safe. Always proactive in letting me know what I need to do. I've been using them for years and do highly recommend them.

Ben & Kyla Evenson

May 31, 2023on

UPDATE: As a response to the owners reply. After our initial tax appointment, we reached out to Joy over 5 times in March via emails and calls to get clarification on the documents she still needed from us and also waiting on a spreadsheet she was supposed to send us to help us complete some information. Again we called and emailed multiple times. She never responded until 4 days before the tax deadline which forced us into working with another tax consultant. We reached out to Joy several times asking for a refund since she had us pay up front via Venmo and she never responded to us. The interaction was such a disappointment and her response to this review and lack of accountability is an even bigger disappointment. This was our first time hiring an accountant to do our taxes. Joy started out great and then when it came to the follow up items, she went MIA on us. We started following up with Joy for her to send us information we needed to get the rest of our info to her about a month before the tax deadline, emails, calls & voicemails and we heard nothing back. Joy finally responded to us a few days before the tax deadline - rushing us to get back to her so she could complete our return. After not hearing back from Joy after multiple emails and calls, we ended up going to another accountant so we could ensure our taxes were done on time. Joy had us pay her via Venmo during our initial appointment. We have requested a refund multiple times, emails & calls and have not heard back. We hoped this worked out much differently as we love to support small local businesses - but sadly it was not a good experience and we cannot confidently recommend Joy.