Reagan & Company, PC
Full service CPA firm specializing in closely held business owners and individuals, we offer the following services: Tax planning and preparation Tax consulting Bookkeeping Financial statement preparation Estate and trust work
Services
- Accounting
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Find Us on Google Maps
98 Adams St Suite 101, Leominster, MA 01453, United States
Customer Reviews

Reviews

Disappointing. Poor customer service. I called and spoke with the receptionist, and they said new clients need to talk to the owner. I was forwarded to their voice-mail. They called me back later that day, said call back in a week and we'll try to fit you in. I called back the next week as they asked, spoke to the same receptionist, who forwarded to the same voice-mail for the owner....and nothing. I called back the next week, spoke to the same receptionist again who remembered me and wanted to forward me to owmers voice-mail again. I said no, this was and I wasn't going to chase the owner anymore.

We have utilized Reagan & Co to prepare & file our taxes for a few years. They are easy to work with, thorough and reasonably priced. I highly recommend this company!

Pam Glauner has been a wonderful asset in making my small business successful since I started it close to 8 years ago. She explains things simply and is very responsive to my many questions to help me understand accounting stuff that is above my head. She knows her work and is extremely professional. I highly recommend Reagan and Company.

I had used Reagan as my accounting firm for several years. I was always satisfied and things were filed on time, until my 2016 taxes were due. They had initially filed me an extension for 2016 and because they had been reliable before, I left it in their hands. I was unaware of how long the extension was for, I had thought there was no need to, that's what I pay an accounting firm for. Ultimately, there was an employee that had left and my taxes were forgotten and the extension had expired, which I was unaware of. After asking about my taxes in the beginning of 2018, I was told they had tried to contact me several times and it was my fault that the taxes weren't filed. There was never an email sent or a call received, I was clearly lost when their previous employee left. I was then told that I would be better off with another firm, and they would be sending me my tax info back. After they had messed up and didn't file my taxes, they dismissed me as a client. There are much more reliable firms in the area that will take responsibility for your taxes, go with one of those.
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