Harvey & Caldwell

Tom Gregory

Mar 6, 2020on

Terrible business. They never filed a 2nd quarter 941 in 2018 and that took 8hrs of my time to fix. Now I paid them to do the payroll for my business. We closed the business in April, and now they say they don't have any information so they can not do my W-2s. Stay away! You have been warned!!!

John Yelper

Oct 29, 2019on

Don't let the name fool you, the original (awesome) owner retired. I submitted my documentation 6 weeks before the filing deadline. When I received the link to review my taxes I found that they had missed my estimated payments. I communicated several times but it was never corrected. This resulted in having to file an amended return. After that there was a problem with the state return, and they pointed to the required document and dropped it in my lap. My taxes weren't complete until August. My email politely asking to discuss a discount was ignored.

Andrew Hammar

May 2, 2019on

Used to be a customer of CJAXN, who was great. This year they joined with Harvey Caldwell and my experience was terrible. The personalized service was completely gone. After paying over $350 for them to "prepare" my taxes I had to follow up with them as the 4/15 deadline loomed close and I had no communication attempted by them (they had my information for over 2 weeks). There were mistakes made that I had to find-which to a self proclaimed tax idiot should have been obvious... I owe a return to the state and nothing was said about it. They used to give me the print out, and make it fool proof. Im totally disappointed and will not be returning next year.

Max Morgan

Mar 7, 2018on

Overpriced for the services received. Was only there 3 hours and arrived on time then I proceeded to wait 45 min until Noelle finally came out and said sorry they didn’t tell me you were here. Which wasn’t true because I heard the receptionist tell her. Needless to say will not use again and would advise others as well to look elsewhere first before choosing them. Hope I help save some people the experience I had.