Ann M. Hartz, CPA & Associates

Brian Webster

Oct 7, 2024on

Great service will be using them more.

Roel Cassiano

Sep 7, 2024on

Received a quote for $1500 . Expensive and greedy. Will take my business somewhere else

Jonathan Massman

Aug 27, 2024on

I was referred to Ann Hartz because I heard they were good and I had a complicated tax situation. The prices are much higher than other places but I figured I wanted the best of the best since my situation was unusual. I had been assured of the amounts I would owe. I paid those amounts. Months later I get letters from the IRS saying I owe $4000 more than I was told by my accountant with penalties and interest attached. When I called back and expressed how none of this was explained to me properly I was told that it was my fault, and they tried to charge me more money for them to contact the IRS and get things straightened out. After a terrible experience I find it crazy they want to take even more money from me to fix their mistake. Edit - I am rejecting this response, because after everything has been processed and filed I contacted the office and made sure I did everything I was supposed to do, I was misadvised on actions I was supposed to take and that’s why I got the letter not because I “failed to pay the government taxes” like you mentioned in the response

Mr. Turborider

May 10, 2024on

CPA & Associates did my taxes for a few years, but not this year. Last year I found out when I walked in to have my taxes done they told me they had to raise their prices do to inflation? So I paid it. So this year after careful consideration I checked out some other CPAs and found many that were much cheaper. Granted you guys might say you get what you pay for, but when you just have a house and a job almost any CPA can handle that. I have many friends that quit going here for the same reason. I understand they had to raise prices, but to double and some? So needless to say, there are much better options for half the price people.

Sandra Grossmann

Apr 7, 2024on

They forgot to file my return! I have been a client for many years. The level of service has gone down, whilst the prices have gone up. Submitting documents to the outdated portal, making a payment and getting access to your documents is chaotic. The icing on the cake: Whilst checking my refund status in April I found out they forgot to file the Iowa part!

Erik Schaller

Apr 7, 2024on

Pricing went from $165.00 to $389.00 in two years. They did not inform me of the large price increase prior to using them this year. Will never take my business there again.

Shaelynne Pohlman

Mar 5, 2024on

Absolute garbage. We were told when we left our appointment we were receiving a return. We also were not told we needed more documents before filing. I called a week later and was informed they were waiting for a CD on a house I purchased in 2021 (has zero to do with this return). I provided it immediately and a week later I called to follow up. I was asked when we were in to file, and the receptionist gave me a blanket statement that it should be good to go! I made her check my file and they still needed my CD. We submitted it again and I was informed a few days later that we owed in state and federal taxes. Ironically, Roger told us we would receive a return in one of our state taxes and our federal. They forgot one of our state returns when we went to esign. When we went to pick up our final documents the receptionist forgot our tax paperwork. If you file with them, you’ll be doing all the leg work and you’ll be reaching out to them for the entire process and pay almost $500 for the headache.

Matt Temple

Feb 8, 2024on

Overpriced. Was a customer for over 10 years and was told this year that it would cost a minimum of $350 to do a simple w-2. Was told it’s due to inflation. They never informed me when I set up the appointment I had to call back and ask due to a coworker telling me the price. Last year they raised the prices as well and didn’t tell me until I was in the room doing my taxes and it was $225 last year. Shady business tactics. You can find many other CPAs that charge $150-180 for the same results Response You never informed me 6 different ways so please stop lying. I never received a phone call, text, email, or letter. So please tell me these 6 ways you’ve informed all your customers. Why wouldn’t you tell your customers when they call to set up an appointment? It’s shady business when you wait until you have them in their appointment to tell them oh by the way our prices have gone up over $100. That’s should be posted online or mentioned when setting up the appointment. Please be honest instead of writing some generic response. You weren’t too sorry when I called to cancel my appointment. I was hung up on while I was still talking.

Hayden Wilson

Feb 7, 2024on

They forgot to file our taxes. Do not use.

Ashley Miller

Feb 7, 2024on

I went here a few months ago for guidance on LLC/self-employment taxes. The person I met with wasnt the most pleasant and made me feel stupid. I understand I didnt have the full details as this was all new to me, but another CPA in Des Moines was able to help me without talking down to me.