Lydia Contreras Income Tax

3.5(42 reviews)Waukegan, Illinois
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Services

From the Business

Service Options

Accessibility

Business Hours

Monday
10 am–5 pm
Tuesday
10 am–5 pm
Wednesday
10 am–5 pm
Thursday
10 am–5 pm
Friday
10 am–5 pm
Saturday
Closed
Sunday
Closed

Frequently Asked Questions

Find Us on Google Maps

221 S Butrick St, Waukegan, IL 60085, United States

Customer Reviews

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Reviews

3.5(42 reviews)
David Trujano
May 7, 2024on
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Great help always going above and beyond!

Telmen Burnee
May 7, 2024on
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Forty Tons
Apr 16, 2024on
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Can’t decide on where to file for a better refund on your taxes? Have a business that’s needs registering or are considering opening one up? Give Lydia’s team a go and feel the worries lift off your shoulders!

Judy Galarza
Apr 16, 2024on
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Been going to Lydia to get my taxes done since I first had to file and have never gone anywhere else nor do I want to. Lydia and her whole team are amazing and extremely helpful! Highly recommend to anyone!!

Berenice V
Apr 15, 2024on
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This review is long over due. Like 6 years to be exact. Some people do not understand not only their own taxes let alone the tax system. This location has such an amazing team. They take the time to look for things no corporate tax location would do. The charge is not enough for the support that this team gives year after year.

iliyana Chapadzhieva
Apr 12, 2024on
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Numerous calls and emails with no response! First time I went and drove for almost an hour to deliver my paperwork for the business tax return. Lydia spoke with me and said she will let me know what is needed via an email. This was around 2/17. Since then I have been trying to call, leave messages, sent emails - only to receive a response back about a week ago saying she knows she ghosted my but would still like to do my taxes. I said okay, and today again I am being ghosted. This is beyond acceptable in my books, so I am now going to find a new account who wants my business. I had the courtesy of leaving a message for them today to not bother even anymore.

Yazmin Carreno
Apr 8, 2024on
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My mom and I stopped coming here about two years ago. We dropped off our paperwork and did not hear back from them for about a month. When we called they stated the person that was supposed to work on them had a emergency and would get back to us. We did not hear back for another week until my mom and I went in person and they couldn’t find our paperwork, the lady helping us was starting to be rude to us and started to ask us if we were sure that we dropped off our documents with them to begin with. Would not recommend.

Yhineli Ramirez
Apr 3, 2024on
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They told me I was going to get a certain amount of money n I got less they also took forever

Nelly Contreras
Mar 19, 2024on
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Someone in there doesn’t know what they’re doing. I went previous years and this year was the worst experience with them. When I first went the guy I spoke with estimated I would get about 1500 back. When I get back to when they’re ready I only got about 150 back and they charging me 200 for 2 yrs worth of taxes. They don’t even electronically sign they expect for you to mail it in. Why am I paying 200 for someone to punch numbers in on a computer. The guy’s explanation of it didn’t make any sense at all.

Esteban Ocampo
Mar 7, 2024on
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Elysium
Mar 7, 2024on
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Loud pak Jo
Feb 7, 2024on
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