Lydia Contreras Income Tax
- Open ⋅ Closes 5 pm
- 10 am–5 pm
- Closed on Saturday, Sunday
Services
- Tax preparation service
From the Business
- Identifies as women-owned
Service Options
- On-site services
- Online appointments
Accessibility
- Wheelchair-accessible entrance
Business Hours
- Monday
- 10 am–5 pm
- Tuesday
- 10 am–5 pm
- Wednesday
- 10 am–5 pm
- Thursday
- 10 am–5 pm
- Friday
- 10 am–5 pm
- Saturday
- Closed
- Sunday
- Closed
Frequently Asked Questions
Find Us on Google Maps
221 S Butrick St, Waukegan, IL 60085, United States
Customer Reviews

Reviews

Great help always going above and beyond!


Can’t decide on where to file for a better refund on your taxes? Have a business that’s needs registering or are considering opening one up? Give Lydia’s team a go and feel the worries lift off your shoulders!

Been going to Lydia to get my taxes done since I first had to file and have never gone anywhere else nor do I want to. Lydia and her whole team are amazing and extremely helpful! Highly recommend to anyone!!

This review is long over due. Like 6 years to be exact. Some people do not understand not only their own taxes let alone the tax system. This location has such an amazing team. They take the time to look for things no corporate tax location would do. The charge is not enough for the support that this team gives year after year.

Numerous calls and emails with no response! First time I went and drove for almost an hour to deliver my paperwork for the business tax return. Lydia spoke with me and said she will let me know what is needed via an email. This was around 2/17. Since then I have been trying to call, leave messages, sent emails - only to receive a response back about a week ago saying she knows she ghosted my but would still like to do my taxes. I said okay, and today again I am being ghosted. This is beyond acceptable in my books, so I am now going to find a new account who wants my business. I had the courtesy of leaving a message for them today to not bother even anymore.

My mom and I stopped coming here about two years ago. We dropped off our paperwork and did not hear back from them for about a month. When we called they stated the person that was supposed to work on them had a emergency and would get back to us. We did not hear back for another week until my mom and I went in person and they couldn’t find our paperwork, the lady helping us was starting to be rude to us and started to ask us if we were sure that we dropped off our documents with them to begin with. Would not recommend.

They told me I was going to get a certain amount of money n I got less they also took forever

Someone in there doesn’t know what they’re doing. I went previous years and this year was the worst experience with them. When I first went the guy I spoke with estimated I would get about 1500 back. When I get back to when they’re ready I only got about 150 back and they charging me 200 for 2 yrs worth of taxes. They don’t even electronically sign they expect for you to mail it in. Why am I paying 200 for someone to punch numbers in on a computer. The guy’s explanation of it didn’t make any sense at all.



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