Mepham Tax Services

Kimberly Skweres

Mar 15, 2024on

Let’s start with the positive, taxes were completed in a weeks time. Feedback. New client here dropped off tax info was told I would get a call that same thurs /fri to discuss if I had everything and get to know my tax background. I called friday evening and was told they will go over monday on the phone. Well then I won’t be prepared. Sent and email friday night with additional info, was responded yo be one of the owners that I would get a call sat or sunday to discuss. That never happened. 8:00am get in a zoom call and she says “your taxes are done!” How is that even possible you haven’t even talked to me or verified I have given you everything . Then when I asked questions her response was “well you didn’t give it to us”. No kidding you never had a conversation with me before completing my taxes. Poor customer service, completing taxes on a new client and you have no idea what their tax situation is seems a bit risky. Do not recommend. No you didn't do what you told me you were the girls in the office told me someone would review it and call me thursday or friday and your response to that was No one at the front desk tells us anything! Nice try! You guys are terrible and next time make s sure you have shoes on when the public comes in. Disgusting! Terrible response i can post the email if you would like! You never told me what I needed so that is a false statement you did my taxes with no conversation. Unacceptable. CHECK YOUR RECORDS I SENT THE EMAIL WITH INOF ON 3/8/24 liar!

Paul Forsythe

Mar 7, 2024on

Called for appointment very rude no appointments been going for over 28 years now they don’t have time all of a sudden they had a opening for us the next day

Susan Linton

Mar 28, 2023on

Quick and pleasant service on my tax return. I dropped it off, they called to verify a few things, and it was ready about two weeks. Charges were less than my previous tax preparer.

Ryan Smith

Nov 7, 2022on

This will be my last year with them, the owner’s wife, Robbie did my taxes, she is a total piece of work, let me tell you. Agreed with the review below!

Jon Kristofferson

Nov 7, 2022on

Bill has done a great job will our taxes for many years. Does a great job at a very reasonable price. Getting ready for another tax year! Positive Professionalism

Torry Caniglia

Nov 7, 2022on

Excellent service!

Tim Andrews

Mar 28, 2022on

Called to make an appointment and was told they are booked out, never had an issue with this before. Been a customer for years, told me they may be able to file an extension, when I stated let me see what I can do, she just hung up on me. Called them back to let them know how I felt, she just said to have a good day. To the response: I have waited for these dates in years past and there was never an issue...... I even called in August last year to talk to you about a business that I started, if we should go over that and was told that I could just wait until we file our normal taxes in 2022. You should probably start really looking at the reviews more carefully and evaluate what the tone of doing business with you are perceived as, cause just being an accounting service does not mean that you are good in business. My name and information is in your files if you would like to ever reach out to me.

Ron Mroz

Nov 7, 2021on

Use them for 25 years nobody but nobody knows more about Illinois tax and law than John Mepham. John and his employees over there are some of the finest out there and offer year-round advice that Ive never seen others offer Positive Responsiveness, Quality, Professionalism, Value

Jimmy W

Nov 7, 2021on

Bill is great. Hire without hesitation!