Tax Matters, Inc.

3.8(27 reviews)Joliet, Illinois
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Services

Service Options

Accessibility

Business Hours

Monday
10 am–4 pm
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
10 am–4 pm
Saturday
Closed
Sunday
Closed

Frequently Asked Questions

Find Us on Google Maps

10 Fairlane Dr, Joliet, IL 60435, United States

Customer Reviews

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Reviews

3.8(27 reviews)
Jeffrey Turnell
May 1, 2024on
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If I could give this place ZERO stars, I would.i brought my tax documents in and waited and waited and waited and called and called and called, stopped in several times and called and waited and called and waited. It took them just about a whole month. When I finally caught her in the office it took 2 hours to finish it all up. I guarantee I will never go back there ever again.

Niko Bulin
Nov 7, 2023on
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Ersella Cooper Jayme Moore Berry Anne Willie I had the pleasure working with the team here and they were able to assist me effectively and efficiently . Grateful for my experience would highly recommend. Thank you guys!!

sandy Sung
Nov 7, 2022on
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Never filed my taxes. I paid her for them thank god I had a receipt. So frustrated with Anne and how she has forgotten to file my taxes. Hasn’t even called to apologize. Stay clear. This is a disaster of a situation.

Walter Gadbaw
Nov 7, 2022on
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This place is a complete joke. Good luck getting anything. Lies is what you will receive. Once you figure out nothing was done you will be very disappointed. Negative Responsiveness, Quality, Professionalism, Value

Denise. Duncan
Nov 7, 2022on
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I have always been served very well by Anne at Tax Matters. The service is great and very personal attention is always given to me which I appreciate. Never going anywhere else to have my taxes done both business and personal... Positive Responsiveness, Quality, Professionalism, Value

Javier Rivera-Rodriguez
Nov 7, 2022on
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Exceptional work! I’d been coming here for 2 years, love their work and I would recommend anyone looking for tax services to come here!

Brandon Oglesby
Nov 7, 2022on
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Anne is very professional and helped me get through some pretty steep Back business taxes. Without her help I would not have known what to do. I appreciate all you have done Thank you 👍👍👍👍

Sana Hoff
Nov 7, 2022on
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BUYER BEWARE THIS LADY IS A SCAM ARTIST DISHONEST AND OVERWHELMED IN HER BUSINESS WATCH OUT AND DONT LET HER DO A LOAN MOD SHE WILL LET IT GO INTO FORCLOSURE THEN SELL YOU ON A SHADY LAWYER. HER AFFAIRS ARE NOT IN ORDER BUT SHE ACTS LIKE SHE IS A BUSINESS GOD. SHE LIED TO ME OVER AND OVER , DURING A TIME I WAS MENTALLY INCOMPETENT ANDINCAPABLE OF HANDLING MY OWN AFFAIRS . Watch out. I ENDED UP LOSING MY HOME BECAUSE IF HER MISTAKES . WENT TO COURT I ONLY NEEDED ONE PAPER TO PROBE I WAS IN HAMP REMODIFICATION AND SHE DID NOT HAVE THAT PAPER. BUT MY HOUSE WENT INTO FORECLOSURE BECAUSE OF HER NEGLIGENCE

Laurie Parzyszek
Nov 7, 2021on
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Ray Gallant
Nov 7, 2020on
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Tammie Walgenbach
Nov 7, 2020on
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Positive Responsiveness, Quality, Professionalism, Value

Emily Roland
Nov 7, 2020on
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Unfortunately after dealing with Anne for years an issue came up with one of my tax returns. When contacting IRS they informed me that in one of my previous years that I was missing the income from one of my jobs I had worked that year. When I told Anne this she assured me that it would be handled and taken care of. Many months later and me hounding her to get it done nothing was done. Finally when I had had enough I repeatedly asked for the paper work from that year so I could take it to another professional. After I was told I would receive it via email, I still was not given my paperwork. I lost over $3,000 because of this woman! Do NOT TRUST HER!!! Negative Responsiveness, Quality, Professionalism

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