My Office Help

4.6(25 reviews)Energy, Illinois
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Created by a service company for service companies, My Office Help is your premier back office solutions. Specializing in answering your phones, scheduling and dispatching your service experts, bookkeeping and more. With more than 50 years experience in the service industry, we know the pitfalls and pain that can come from a bad office experience. Using techniques, procedures, and material proven over decades of trial and error, My Office Help is tailor made for your needs. Do what you do best, let us do the rest. My Office is your office!

Services

From the Business

Accessibility

Business Hours

Sunday
Closed
Monday
7 am–6:30 pm
Tuesday
7 am–6:30 pm
Wednesday
7 am–6:30 pm
Thursday
7 am–6:30 pm
Friday
7 am–6:30 pm
Saturday
8 am–4:30 pm

Find Us on Google Maps

201 E Ford St, Energy, IL 62933, United States

Customer Reviews

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Reviews

4.6(25 reviews)
Chase Sayer
Oct 17, 2024on
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unfortunately had a bad experience. They tried to fix some of their errors they made but towards the end the communication got confusing and then not very polite.

Brittany Fuqua
Oct 17, 2024on
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Everyone I have worked with in this business is great! They are always out in the community too which is awesome to see! I highly recommend!

Jason Cook
Oct 17, 2024on
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Jason and Shayna take great pride in their business. I’ve know them for several years and have seen their dedication for those they serve!

Darrick Borum
Oct 17, 2024on
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Great people, great service

Brad Miller
Oct 17, 2024on
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Great people with extensive knowledge of the service industry

Brenda Miller
Oct 11, 2024on
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My Office Help is a wonderful outlet for outsourcing your office needs. Jason and his staff are super friendly. They all have a great work ethic as well! I highly recommend them! You will not be disappointed!

Jessie Lentini
Oct 11, 2024on
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The help that My Office Help provides to small business owners is above and beyond the help that other call center services offer. I have worked along side My Office Help in the Appliance industry for two years and have seen first hand the customer service, 'can do' attitude, and willingness to adapt and change as needed to create a customized plan that fits the needs of their customers. As I focus on creating my own small business that will eventually need a customer service team, Shayna, Jason and their team of exceptional CSR's will be my first call.

Irlanda Williams
Oct 11, 2024on
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My office help is an amazing company. They are family focus company, truthful, effient, we had never had any issues with them. They're very quick to answer any concerns or any of your questions that you may have, I will definitely recommend them to help you grow your own company, they are top notch will not go to anyone else other than them. I have spoken to Shana a few times over the phone and I can honestly say she is part of my family, love her and her sweet loving family.

Service Alliance Group
Oct 11, 2024on
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My Office Help has been a great professional referral partner for us. We are constantly sending our clients to them for virtual office services.

Gaspare Valenti
Oct 11, 2024on
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Our company, Appliance Worx, in Palm Beach Gardens Florida has been partnering with My Office Help for approximately 2 years now. Their level of professionalism is top notch. Our team of Brittany, Heather and Caley , under the leadership of Shayna, have been wonderful as the first point of contact with our customers. We are often asked “ Is that your wife or daughter answering the phone?” That is the personal, professional experience that is a direct extension of our company. I can recommend My Office Help with confidence!

Austin Shadowen
Oct 11, 2024on
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I've been working with My Office Help for around two years. This is quite possibly the greatest company I've ever worked for. The owners are driven to create a positive experience for their clients and team members. Their Core Focus of "Helping Business Owners Create Freedom" and their core values are constantly reinforced to their team members so it shines through everything they do.

Sal Lake
Oct 10, 2024on
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Very bad experience to make a long story short they didn't answer a single call for about 2 weeks making it so lost all my money from paid ads. And all potential revenue from those potential customers. They attempted to resolve it, which I appreciated at first. One of the resolutions was if it wasn't answered it would be forwarded to my tech. Most calls were forwarded to him. So even when they fixed things it led to my team doing most work anyway. Ultimately, it led to poor communication, where they wouldn't reply to messaging, wouldn't get on the phone for clarification, and got a little impolite in their communication towards the end.

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