Hernandez Tax & Accounting

Nunnufyur Business

Jul 15, 2024on

I brought my documents to Hernandez Tax and Accounting in March of this year to complete my annual income tax returns. The first time I attempted to contact them, which was via a message/email on their website, nobody responded. About a week later, I telephoned and was told they had not received my email/message. This can happen to anyone given IT is imperfect. I then made arrangements to bring in my documents and was notified when they had been completed. Hernandez is very costly and I was told their base rate was $160. Come May of this year, I received a check of over $400 from the IRS and a letter stating that there was a miscalculation which Hernandez made. Fine, because I was glad to see that I did not owe as much as was calculated. After that, I phoned Hernandez because I wanted to discuss a different tax issue. I left a voicemail and nobody returned my call. So, I am now done with Hernandez. No response to my supposedly unddelivered email, no response to the voicemail I left, and an over $400 error on my return. You can get much cheaper rates elsewhere. Also, I would be surprised if the owner replies to this review.

Guillermo Equihua

May 7, 2024on

I was seeking a company to help me with my company's taxes, and Hernandez exceeded my expectations. The first thing I noticed upon arrival was the clean and welcoming environment, and the exceptional customer service provided by the front desk. The customer service was top-notch. Nery was very helpful in explaining every aspect of tax preparation, and I was impressed with the work they do. The staff was friendly and helpful, making the entire experience a positive one.

David Mendoza

Apr 7, 2024on

Good service, very helpful

CECILIA LEON

Apr 7, 2024on

Very good service, excellent staff answer all your questions...

efrain luna

Mar 7, 2024on

Very good service, very professional in their work, they are always in a very good mood, very aware of their fees

Alonso Mtz

Mar 7, 2024on

Excellent attention Explains everything very well Highly recommended 👍

Elvia Cuaclayo

Mar 7, 2024on

I really liked the treatment and all the information that Miss Naihely Sánchez gave us.

Victor Flores

Mar 7, 2024on

An Excellence in every aspect!

Andrés Pérez Suárez

Mar 7, 2024on

Best service ever! I did my taxes there and they helped me a lot. Coming back next year. ---- The best service! I did my taxes there and it went super well. Ill be back next year!!

Larry Avila

Mar 6, 2024on

I’ve been going to Hernandez Tax & Accounting to do my federal and state taxes for several years. The staff is helpful, friendly, and knowledgeable. They always explain things clearly, which makes it easy for me to understand. When I’ve had to pay taxes — I always understood why and they always explained the process and what I needed to do to prepare for the following year so that I wouldn’t feel blindsided. The fees are reasonable and much better I think than what someone may pay at a chain tax preparation service. I’m glad I found this business and will keep coming back as long as their doors are open.

Noel Acosta

Feb 13, 2024on

Naihely always makes filing my taxes fast and easy. She is very friendly, professional, and knowledgeable on her job!