Marcum & Associates, Inc

Gary Woodward

May 9, 2024on

I am extremely dissatisfied with Marcum's service. I have been a loyal customer for over 20 years, but something drastically changed with the company over the past several years. I have an outstanding tax issue from 2015 that has not been resolved, despite my repeated attempts to communicate its top priority. The lack of responsiveness from Marcum is unacceptable, as it has resulted in the IRS withholding any returns I've received and imposing interest and penalties that I should not have to pay. I have requested, then demanded immediate action to address this matter and still no resolution. The saga continues.

Patrick McKenna

Jan 2, 2023on

called Michell 3 times all 3 times they said she would call me back...... 2 weeks went by and still no call back... you deserve this review your earned it!

Joann Ball

Oct 25, 2022on

I have been using Helen for a few years now, she very professional, always available to answer questions. I would highly recommend her to anyone needing tax services.

Sandra Day

Jun 28, 2019on

Helen Marcum has been doing our taxes, taught us how to use Quickbooks and assisted us with all of our bookeeping questions. She is a true professional and I highly recommend her!