Tax Plus LLC

Navit Sharma

Oct 17, 2024on

Sry but not so pleasant experience setting up a connection with them. Called and setup an appointment but the Person called 2 hrs before the scheduled time. Asked for a call back number and when tried calling no one answered. Called the office again talked to the receptionist, left the message for the person and was assured a call later. But to my surprise no one called.....I don't think I can go back...will look for some other -- more-- professional consultants.

Thomas Faniel

Sep 17, 2024on

Very professional and extremely knowledgeable. A friendly and welcoming environment.

Nonhlanhla Dlamini

Mar 24, 2024on

Worst service ever…..We went in to get our taxes done we weren’t happy with the figures she gave us so we didn’t give her our banking details. The agreement was we would call to give her our banking details she must hold of on filing yet, to our surprise she went ahead and filed without our knowledge!!! The child credit she didn’t even include it & we have two kids…..I say all this to say she messed up our taxes and clearly doesn’t know what she’s doing!!! Lesson learnt never again are we going back there and will spread the news so others don’t fall a trap to this bad service!!!

Adrian Diaz

Feb 7, 2024on

I enjoy coming to see Jessie, she is always willing to help the community and never stops smiling. She will go the extra mile for sure… I’ve been doing my taxes for years with her and she always helps and educates all of her individuals. She is phenomenal.

Timothy Kumar

Jan 22, 2024on

Ms Jessica, taking care of my taxs for the last 15 years, well responsible person and very professional. I will recommended Jessica to anyone anytime.

Vanessa Arroyo

Nov 7, 2023on

Friendly and speedy to book your appointment. They go beyond normal to meet your needs. Just recommended my father to have taxes done at Tax Plus. Satisfied with the service.

Archana Usha

Nov 7, 2023on

They are wonderful. Cant thank enough Sharon and Fred for all the assistance and guidance they offer over and above. Archana

Arelys _MB

Nov 7, 2023on

I’ve done my taxes here for 3 years and each year there has been an issue. The first 2 years I gave them the benefit of the doubt, but this year has been the worst service I received from them. I went in the day of my appointment, completed most of my taxes, but I was missing the childcare tax ID. I emailed her (Sam) the information the next day and she responded that my taxes have been submitted on April 4th. 60 days later I noticed I haven’t received my refund. I emailed them and didn’t receive a response, I went in person and no one was able to locate my file. I called a bunch of times and they kept telling me they’ll call me back and I never hear from them. Finally, I told them that I’m not waiting for a call back and that they should have my file ready when I go in. I went in and I finally got my file but when I went to the IRS to track my refund the IRS couldn’t locate it. Apparently my taxes were submitted that day (June 2nd). At this point, they lied, submitted my taxes late, & were non-responsive or took any accountability. I called to get a refund and got the same run around.If I would have never called them my taxes would my taxes would have never been submitted. Finally I spoke to Shannon who asked me what happened. As I’m explaining i’m mentioned that Sam did my taxes, but the owner actually submitted them the day I picked up my file up. She interrupted me and rudely said “ he is my father ! Stop calling him the owner” as if I’m supposed to know the relationship without her introducing herself ( I’m unsure how her correcting me was relevant). She then proceeded to explain that I am not getting a refund because they did the job and hung up on me. Needless to say she was rude, dismissive, and very unprofessional. I don’t understand how this kind of service has received 4 stars.

Daisy

Nov 7, 2023on

Great experience here and the staff is very helpful! A pleasure to work with! Extremely professional!