HLW Tax

Sherri Sayers

Nov 7, 2021on

Bethany has done our taxes for 5 or 6 years now. She always does a great job.

Robert Randall

Mar 7, 2021on

We went to Sarah after our great accountant moved. She was referred to us so we were excited to do business with her. Initial conversation seemed promising but we were wrong. We were advised she would only be taking online filings which was not a problem. We had to file on her link which was a nightmare. Not accurate at all. When we contacted her for clarification and clarity she completely was dismissive, rude, and advised us she was working on other clients files and that we had to wait for our turn which would be in two weeks. What followed was a bombardment of emails requesting documents with again no clarification. Every time, it was another email asking for more stuff. A lot of time was spent going back and forth for clarity when it could have been done in one email requesting all info. She was very unprofessional, called us liars, yelled at us, cut us off in middle of sentences, and would refuse to answer any questions. She would speak to you in a demeaning manner as if you should know the answers and you were wasting her time. She screwed up on our taxes and blamed us for her mistake. We have never had our taxes rejected, this was a first. When we tried to get clarification she yelled at us and hung up on us. Later she apologized and called us rude in the same apology. Just to be clear she did refund our money, which was higher than what she had initially quoted. We are now looking for a new accountant to fix her mistake. Two months wasted. We would never use her again! Run! Find any other accountant.

Judith Irvin

Nov 7, 2020on

I love the electronic platform they use; it is easy to just answer questions and - with no gnashing of teeth -I have a tax return all ready. Beth is wonderful to work with and the company is always striving to improve services. They have my business for life!

donald burke

Oct 13, 2020on

Sarah has been doing my taxes for over 20 years, and there is a reason I have not left. Sarah and Bethany are always looking out for my best interest and I know my finances are in 100% capable hands.

Rachel Garcia

Feb 8, 2020on

Bethany and Sarah are great at what they do. They are extremely knowledgeable and go above and beyond to make doing your taxes as painless as possible. I would recommend HLW Tax to anyone who needs help with their tax preparation.

Kimberly King

Feb 5, 2020on

Sarah and her team are amazing to work with! They are knowledgeable, respectful and fast! They have made our tax experience really great and easy the past three years! Thank you Sarah and team!!!!!

Danny Hoppe

Nov 17, 2019on

Sarah has been doing my taxes for the past 4 years. I feel very fortunate to have a tax preparer who actually cares about me and am not just a number to them. I highly recommend them to anyone looking to get their taxes done!

Robert Matson

Nov 7, 2019on

Bethany is a wonderful CPA. Friendly and professional. I trust her with our personal and business tax returns and would highly recommend her.

Donna Lee

Nov 7, 2019on

Extremely professional, courteous and competent company along with a personal touch.

John Burschinger

Nov 7, 2019on

They have treated us real well over the years. They know us and have been extremely helpful and understanding.