Russ Michael w CPA

Sara Normani

Dec 8, 2023on

I just spoke to this office. A rude woman answered the phone. When I asked her to let me speak to Michael to just explain my case and ask him a question to find out if he can help with my case, She said " No. We don't allow anyone asks us any questions before becoming a client". She also advised me to Google my question, since there are multiple articles about tax concerns on line. This is an example of a poor customer service. I never trust this firm to handle my business.

Rachael Grutzeck

Mar 15, 2023on

Great Service every year.

Steve Clark

Sep 16, 2022on

Mike Russ has been providing professional CPA services to all of my wife and my businesses for the past 40 years. His professionalism and thoroughness have been the exact reason we have never sought out another accounting firm. Mike and Ann are quite the professional team.

Vicki Hehr

Nov 7, 2020on

Positive Responsiveness, Quality, Professionalism, Value

Niclas Eriksson

Jul 29, 2020on

Mike is great, he has helped me with both my personal and business tax returns.

Violet

Mar 2, 2020on

I wish I could have given 0 stars, however, this was not possible. I phoned today to make an appointment with Mr. Russ to have my taxes done. The older woman who answered the phone informed me that he was not taking any new clients at this time. I politely asked how much he charges to prepare a Form 1040 for a single individual, to know for the future. She wouldn’t give me his fee, went on about his education etc., and bottom line she stated, “He charges less than H&R Block.” What does this mean, I thought to myself? She continued to talk a bit more, and once again I politely asked if she could give me an approximate idea what he charges, and she became irate, and continued with a hostile tirade. I work with the public and this lady needs to learn some proper etiquette how to speak to people in a civilized manner. Unfortunately, I will never use this firm in the future, as a result of the treatment I received from the lady who answers his phone.

Tim Colling

Sep 21, 2018on

Mike Russ has been my accountant and tax preparer for more than 30 years. He is thoughtful and thorough about his work and very creative and innovative when needed. He is utterly, totally dedicated to producing the best service and outcome for his clients. I describe him as caring, consistent and dependable. And by the way, I know what I am talking about: I am a CPA myself. I no longer practice accountancy; instead I work in the digital marketing industry, and I have had Mike do all my accounting and tax work for decades.

Ryan Masters

Mar 9, 2017on

Michael, is the man!! Honest very knowledgeable and willing to put in the time to work for you. I would highly recommend his services.

Matt MacAdams

May 22, 2015on

Highly recommended!!