Valencia Tax Service

Debbie Trevizo

May 9, 2024on

Was referred by a coworker to Suzanne. She was booked up, so they referred me to Martha. I said i needed someone knowledgeable of railroad and they assured me she was. She is not! I am Still waiting to hear back from Martha on my taxes! Had an appointment on April 16 and needed to send additional paperwork. Emailed the paperwork to her and haven't heard from her. I've called and left several messages for her and she has yet to get back to me. Go elsewhere for your tax needs

victor garcia

Mar 7, 2024on

They have done my taxes for 17 years and I have always been satisfied with their work. Susana is a very kind and gentle person......

AMICKO AMORA

Jan 17, 2024on

I tried calling their office on the days I needed to make an appointment in order to file my taxes, but so far, I haven't received any response from then through the phone. Usually, their office is closed, what is going on? I have been going to them for at least 5 years, but now I feel like they aren't there. Not even to remind you of an upcoming appointment.

yohatzin millan

Nov 7, 2021on

Its a terrible service, they never answer, I paid them for their service in advance four months ago and I still havent heard back. Martha started preparing my taxes and left everything unfinished. They made me another appointment with another person and when I spoke to confirm that appointment she answered me. A very rude person told me that he was not responsible for the appointments and he simply hung up on me, I do not recommend this place at all...

Chris Garcia

Nov 7, 2021on

DONT COME HERE IF YOUR EXPECTING A FAT TAX RETURN, I ENDED UP OWING AND I ONLY MAKE 13 AN HOUR. ALSO THEY DONT ANSWER THE DOOR THEY WILL SEE YOU AND IGNORE YOU WORST TAX EXPERIENCE OF MY LIFE ALL THESE REVIEWS BELOW ME ARE TRUE PLS STAY FAR AWAY. Negative Responsiveness, Quality, Professionalism, Value

Lupe Ballesteros

Jul 27, 2021on

Excellent and professional service. Martha found an error my previous tax preparer made... because of finding that error we will now have a $3,500.00 tax return from the IRS !

Luis Jiménez

Mar 14, 2021on

I been trying to contact with Martha for about 4 months and she's never available or never there or never call back... The last time I call i was trying to see if someone else can help me but Jose just hang off the phone really rude so I don't know what happened there because they use to be a great place but now is the worst service... If they can't provide the service they should be honest and let us know...