Neighborhood Tax Services
Services
- Tax preparation service
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Find Us on Google Maps
3700 Gosford Rd D, Bakersfield, CA 93309, United States
Customer Reviews

Reviews

Took my money in 2023 and did not file my tax return.

Very bad experience she’s a fraud


Debra is a liar and screws you over. Paid her to do my taxes and she filed them wrong and lied about the amount I was going to get. Tried to reach out every day for two weeks and they constantly just said that she was out of town or at lunch or busy. Went in and she “wasn’t there that day”. Don’t do your taxes here listen to the reviews!

Like other people have said, they do not have the ability to electronically file taxes, and didn't disclose that information until the next week when I had to call them, because I wasn't able to check the status of my return on the IRS website. It was only then that I had learned about the EFIN number compromise, and instead of calling us and giving us the option to go elsewhere, they mailed off the paper version. I'm sure they did that to avoid having to refund everyone, but this comes off as shady business.

Still doing people's taxes knowing that they cannot electronically file tax returns because of a compromised number. In addition to not telling anyone about it till weeks later.

Dont do ur taxes here. Theyre IRS number was comprimised and everyone whos went here to do their taxes wont be getting a return.

Its Was bad they still owe me

Received IRS letter for additional bal. Tax prepared made ERRORS. That explains WHY THEY DONT RETURN YOUR CALLS, MESSAGES OR EMAILS. I made multiple calls, left messages and emails and never got a response back. Contacted IRS and were able to get to the bottom of my issue. IRS had to make adjustments.Also, on tax returns they put tax prepared fees $40 LESS than what I actually paid them. I do not recommend going to NTS. This was my experience with them.

We have been using their services for years. They are great!

Positive Professionalism, Value

Negative Responsiveness, Professionalism
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