Arizona Bookkeeping & Accounting, Shanne Youngblood, EA

Chance Lewis

Apr 17, 2023on

Consistently ignored. Terrible service. Full voicemail box. Got a response after leaving a 1 star review last year and didn't change. Do not go here for services.

Kendra Brewer

May 17, 2021on

Submitted my taxes to her the beginning of February and did not hear anything by March so I emailed asking when I could expect them to be filed and was told I was 4th in line. Waited another month and heard nothing so I went ahead and did them elsewhere. Finally she calls me May 16th to say she has them ready. I'm sorry this is ridiculous.

bassel kisso

Dec 22, 2020on

I did use their service for a few years. They did well initially. Over the last 1 year I noticed that they have hard time turning any call back. This year I tried to do my thanks. She advised me to submit for extension. She said that she is can work on it and email it to me. It has been 5 months. I am unable to get hold of her by phone or by email. I even went to her office twice but it was closed. I did get an email back out of the blue 2 weeks ago. She said that my paperwork were sent in the mail 2 weeks ago. I have not received anything. I am calling them again. The phone number does not go through. She does not answer the email either. I will strongly advise against their service. I am just trying to get my paperwork so I can move to a different accountant.

Kathryn Russell

Jul 14, 2020on

I uploaded all required tax documents to the portal and received confirmation from Shanne that she would complete my taxes - this was several months ago. Since that time I have called and left several messages and sent several emails requesting a status update. I never received a response. As the tax deadline is this week I ended up using TurboTax. Not good at all!