Taxx Wiz

Robert Busby

Sep 10, 2024on

Filed federal, Alabama, and Georgia when it was required. This caused over a thousand dollar payment to be paid to AL and a lower than estimated Georgia return. When this was brought up, no attempt was made to resolve the issue. No communication was received. No attempt was made to keep a returning customer of several years.

Favor Tolen

Aug 30, 2024on

I went to a local preparer for the filing of my husband’s taxes. She was fast and communicative and texted us for any information related to filling. She found that for the best refund it would be better if we filed married and jointly, even though we usually file separately and was our original plan. My husband sent her information including his social, address, and drivers license. We were very busy at the time preparing for the birth of our child and let her handle everything else. We were told we would receive our refund within 3 weeks. 3 weeks later we check our filing status and our return had not been received and processed with the IRS. In her words the software autofilled an incorrect address that was on my husband’s license and not the address he told her was our current address. Because of the inconsistency the IRS had our return under review, and we had to verify identity through official correspondence that was sent to the wrong address that was auto filled. An address we had no access to. We had to call the IRS to secure appointments to verify our identities, but appointments were not open until 2 1/2 months later. Our return had not been received until August. We got a notice from her team that we would be charged $400 from our account even though the IRS had not received and processed our return yet alone our refund. She told us we wouldn’t have to worry because we hadn’t received the refund yet. This was false. Her team still removed the fee from our account even though our return had just been received as of August, and our refund not even processed. We are not pleased. It would have been better to even owe the IRS than to have gone through this long and drawn out process and having to jump through many hoops. We will not be using this service ever again. You would be better off filing using a free tax software.

Sharai Brown

Feb 7, 2024on

Ditch your preparer and work with the Wizz. I got refunda very year for two years straight.

Kamari W

Nov 7, 2023on

Great working with the team at Tax Wiz. Im a private chef here in Orlando, Fl and I must say the process was pretty straightforward and once I had questions they were quick to address and fix any issues. Thank you so much!

Tasheila Williams

Nov 7, 2023on

Ive been using Taxx Wiz to file my taxes for the last 3 years and I am never disappointed. They are always available to answer any questions! Would definitely recommend! Positive Responsiveness, Quality, Professionalism, Value

Rolo Flores

Nov 7, 2023on

Second year using them and I am so grateful on how easy and effective they have been. Not to mention at a reasonable cost. Will keep using them for every Tax season no doubt!

TC TV

Nov 7, 2023on

Taxx Wiz has been amazing my last two years using them!!

quentin gadson

Nov 7, 2023on

Informative and pure excellence made this process so easy!

EMBODY

Nov 7, 2023on

Fabulous service, efficient and timely would highly recommend!

Dee {Pâbłö} Rose

Nov 7, 2023on

Greatest service ever and very simple thanks Taxx Wiz 🫡💯🙏🏽

Tyra McKnight

Nov 7, 2023on

Super easy to upload info, and my preparer, Diamond was so helpful. 10/10 recommend!

Brandon Turner

Nov 7, 2023on

Great customer service! Very easy to use and set up!